Apartments σε Anhui, China

Hefei Somerset Swan Lake Serviced Residence | Three Families Traveling with Kids – Super Satisfied, Unexpected Upgrade + Perfect Experience! Three families traveling together booked a three-bedroom apartment, and the front desk was incredibly thoughtful, giving us a free upgrade to a deluxe three-bedroom suite. The 108 sqm space was spacious and airy, with 3 bedrooms, a separate living room, dining area, and a fully equipped kitchen. It easily accommodated 6 people without feeling cramped, offering both privacy and a comfortable space for gathering. The room was spotless and tidy, the bedding was comfortable, and the bathroom was clean and fresh. The kitchen was fully equipped with utensils, a refrigerator, microwave, and washing machine. This was a lifesaver when traveling with kids, allowing us to heat up food and do laundry – it really felt like a home away from home. The location is absolutely fantastic, right in the heart of the Government Affairs District. Swan Lake is just across the road, perfect for walks, taking the kids out, and enjoying the scenery. Major shopping malls like Wanda, Intime, and MixC are all within walking distance, making dining, shopping, and leisurely strolls incredibly convenient. Getting around was a breeze. The service was warm and attentive. The front desk was responsive and had a great attitude. With 24-hour reception and secure access control, we felt very safe and secure. The apartment also offers amenities like an indoor pool, a children's play area, and a gym, ensuring everyone in the family found something enjoyable to do. This is definitely our top choice for family trips or friends traveling together. The space, service, and location are all excellent, and the value for money is outstanding. We'll definitely stay here again next time we're in Hefei!

The room is spacious and well-equipped. It is very convenient to go downstairs for meals. The hygienic condition is worrying. There are traces of spit on the edge of the bed. The bedding on the bed feels damp and very uncomfortable. The room smelled like toilet and had an unexplainable smell. It is recommended to expose the bedding to the sun. The surrounding environment is very good. The forehead service at the front desk is very good. There is a charge for bottled water.

I had a great stay for three nights in Hefei, the room was well equipped (fridge, washing machine and a projector to watch movies if you wish so), large and clean. I wish towels would have been a bit thicker, they seemed kinda cheap. Also the floor drain lr shower was sucking water kinda slow so you need to take quick shower or you are gonna stand in a deep water after a while. 🤣 Overall pretty good place to stay in Hefei, for the current price it is a great deal.

The hotel has a great atmosphere; it was a pleasant surprise upon entering. The inclusion of a washing machine was especially convenient. The interior decoration was beautiful, the soundproofing was excellent, the toiletries were all from high-end brands, and the bed was very comfortable.

The hotel impressed us by its cleaniness and convenient location, as it’s a newly built one. Staffs are friendly and treated us nicely, although they cannot speak English well but still try their best efforts to explain to us. We booked a room for three people and only 2 breakfast offered in the original booking, but when we reached at the hotel the receptionist told us we can all enjoy the breaskfast without paying for one more. Very supportive and a big plus to the customer service. Breakfast offers various dishes with both Chinese and Western styles. This hotel would defenitely oan ideal choice when we come back to Heifei in the future.

The room is still very big, there is a big window, ventilation is better Health is also very good, it is very convenient to order takeaway. It is the tail room. There is a little want to ventilate and avoid light. You can choose a window opposite the mall. The window can be attached to a layer of anti-peep film.

The parking lot description was unclear, and the landlord failed to inform the customer that the parking was above ground, causing the customer to mistakenly enter a different commercial underground parking lot and pay three times the parking fee of 60 yuan. When the customer inquired and offered suggestions, the landlord's attitude was extremely rude, offering numerous excuses and showing absolutely no empathy. Having traveled frequently, this is the first time I've given a negative review; I'm speechless. The customer requested to check out at 2 PM, but the password expired before that time. When the customer called to inquire, the landlord explained it was a problem with the keypad lock. Where is the landlord's service? Terrible attitude!!!

The environment is OK, I hope that the hot water on the second floor can be hot faster next time, and there will be less fleas.

Very beautiful, spacious room, awesome view from 4th floor, very helpful staff for getting taxi from and back to the train station and for planning my itinerary on the mountain and suggesting alternative destinations for bad weather. 房间非常漂亮、宽敞，从四楼望出去景色非常棒，工作人员非常乐于助人，帮助我从火车站往返拼车，为我规划山上的行程，并在天气不好的时候为我建议其他目的地。

This stay was great! As soon as I entered the big bed room, the warmth came. The bedding is soft and skin-friendly, and it seems to be trapped in the clouds when lying on it, and I sleep well all night. The rooms are exquisitely furnished, the lighting is good, and the scenery outside the window is pleasant. The bathroom is clean and odorless, and the equipment is complete. The staff is warm and thoughtful and responsive. Next time I come here, I will choose this one! 👍