Ξενοδοχεία Beach σε Terengganu, Malaysia

"Everything was great overall, except for the bedding. It rained on the first night, and the room felt quite damp. The pillow had a strong musty smell, almost like it had been used for years, and I couldn’t sleep properly because of the smell. I’m not sure if the room service changed the bedding the next day, but the following night it didn’t rain and there was no smell. Other than that, everything else was great"

"⭐⭐⭐⭐⭐ Had a really great stay at Awana Kijal! Overall memang sangat best dan selesa. Semua staff sangat friendly dan helpful, especially staff yang jaga entrance untuk breakfast — memang ramah dan welcoming. 🥰 Staff yang handle aktiviti lepaskan anak penyu pun sangat friendly dan baik dengan anak-anak. 🐢❤️ Really appreciate the hospitality sepanjang kami stay. Definitely a memorable experience and would love to come back again! ✨"

"The TV wasn't working properly, and the toilet water pressure was really low. On the upside, the room itself was nice, clean, and comfortable. The waterpark and pool were beautiful, but be careful with kids as some areas weren't well-maintained."

"The hotel enjoys a very strategic location, which is one of its strongest advantages. The proximity to the jetty makes arrival and departure especially convenient, as guests can simply walk directly between the jetty and the hotel. My experience with the service, however, was a mix of positive and negative. Prior to arrival, I emailed the hotel using the contact information provided on its website to request a table for my room, but unfortunately received no response. I eventually had to call the hotel to follow up. Although the arrangement was later confirmed through WhatsApp and I was informed that the table would be placed in my room before check-in, it was not there when I arrived. As a result, I had to visit the front desk to make the request again. To their credit, the hotel staff responded promptly and delivered a table to my room shortly thereafter. Another issue arose during check-out. As part of a group of 18 guests, we requested assistance in transporting our luggage to the nearby jetty. The front desk informed us that no assistance was available due to the busy check-in period. However, I later approached a staff member who had been handling the luggage trolley earlier during our stay, and he kindly agreed to help move all our luggage to the jetty. His willingness to assist was greatly appreciated and reflected a high level of customer service. Overall, the hotel offers an excellent location and some staff members demonstrated outstanding helpfulness. However, the consistency of service, particularly at the front desk, could be improved. Given the premium rates charged by the hotel, I believe guests would reasonably expect a higher and more consistent standard of service throughout their stay."

"Aged establishment. Cleanliness maintained. Limited breakfast food choices and basic quality. I will try nearby villa and homestays instead as they seem new. Actually i didn’t know that there are still limited chargter to Islands after 3pm so no need a night stay."

"The rooms are spacious, and the breakfast spread is fantastic with plenty of options—the Nasi Dagang was especially delicious. It's conveniently located near Sultan Mahmud Airport (TGG) and the Terengganu Stadium. This place is an ideal choice for anyone attending events around the Kuala Nerus area."

"Best"

"The hotel having a lounge at Terengganu Airport is a huge plus! Upon arrival, the lounge staff were incredibly helpful and quickly arranged our transfer to the jetty. Once we reached the island and checked in, everything was meticulously organized, with staff collaborating efficiently to manage all our bookings. Saiful, the restaurant manager, thoughtfully added me on WeChat to arrange our themed dinner, which was a very nice touch – thumbs up! Our customer relations manager, Hamdan, followed up throughout our stay, assisting with activity arrangements, answering all our questions, and checking in daily to see how we were doing, making us feel right at home – another thumbs up! Finally, I have to mention the fantastic location of The Taaras! The private beach view from our cliff suite was absolutely stunning! The room was spacious and well-laid out; our whole family loved it! With all the facilities at the hotel, there's no chance of getting bored. A tip for future visitors: the hotel has its own private airstrip on the island. Next time we come to Redang, we can fly directly from Kuala Lumpur with Taaras Air, saving us the hassle of the boat journey! All in all, The Taaras is the top choice for Redang Island!"