Ξενοδοχεία με Breakfast σε Berkshire, United Kingdom

Excellent service from the moment you step into the hotel, where you're greeted by very professional staff. The room was impeccably clean and had everything you need for your stay. The location is perfect, right in the center of Reading and just a few steps from the train station. You have shops and the museum right next door.

A beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge! One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service. We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day). Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).

Spacious rooms with good amenities within historically beautiful buildings with sympathetic extensions. Massive car park and quite rooms. Very responsive and interactive staff ensuring a positive experience at anytime (we arrived at 10:30 pm). In house breakfast has superior taste and the Chef has excellent mastery of the Classic English Breakfast.

Located next to Winchester Cathedral and close to High street, the hotel is quiet and comfortable.

We stayed for my partners birthday. I contacted the hotel to let them know of the special occasion and they put some balloons in the room, as well as a small cake plate saying happy birthday which was a lovely extra touch. The pool is absolutely freezing though! The jacuzzi has been boarded over so is no longer there, which the hotel isn’t advertised on trip of having but I went on Google maps photos and saw a jacuzzi in the photos so assumed it would be there. The sauna and steam room were both quite dirty too the floor has chewing gum and other dirt on. The room was really nice, the walls are very thin though so you can hear everything from the rooms next door. Overall I would recommend this hotel for a stay but not for the spa facilities. Which is a shame as I booked this hotel specifically for the spa facilities which were a disappointment.

Just returned from a two night stay. The hotel could not be in a better location.....absolutely perfect! Unfortunately though the hotel is very tired and dated. The lift doesnt work and judging bybprevious reviews im not sure the last time that it was. The bathroom door wouldnt stay closed and my room overlooked the backs where clearly the bins and restaurant staff are. I was rudely awoken by the staff and bin men at 04.45am which wasnt great. All in all a perfect location and the reception staff were lovely but not really worth the money that it cost!

It was a nice comfortable room and stay. Cost effective with breakfast. Systems were down so checking was delayed and held us up. Room was too far for my sister to walk as she suffered with a leg injury and found it difficult to walk to and from the room. Accessibility was not considered despite noting it on the booking so she couldn't have the desired shower room as expected. Could be because of the system issue. The room was spacious and nice, hall a little bland, hall carpet a little tarnished possibly due to footballers and co footfall as it's connected to the stadium so perfect for footballers and families at match time. Entrance clean and inviting. There are 2 floors ,no lift so this must be considered if you cannot walk far. Lobby and breakfast hall was clean, and buffet breakfast was nice. Staff were friendly. FYi- my uncle received complimentary benefits for the long check in issues and delays. My sister and I didn't although it would have been nice too, since we waited long also. Overall it was nice but and I would stay again.

Attended a wedding locally so stayed for one night. The hotel staff were friendly and helpful with booking taxis. The room was clean. Plenty of parking with easy to pay options in the hotel.

Hi we just wanted a hotel within close distance of Reading town centre on a budget. It had all that we needed but could have done with air con. The staff were very accommodating and listened to any needs of customers.

I stayed here for two weeks，breakfast，brunch and dinner are all good，and every one is nice &friendly here！ I will be back in Summer time！