Ξενοδοχεία Family σε West Java, Indonesia

"This hotel is really great! I got a room with an amazing view directly facing the mountains in Bogor. The service was excellent and very friendly. The place is super comfortable, perfect for some 'me time.' And if you have a significant other, definitely bring them along!"

"⭐⭐⭐⭐⭐ We had an absolutely wonderful family stay at Mason Pine Hotel and it exceeded our expectations. Even before our arrival, the communication with the hotel team was excellent. They responded promptly to our requests and made us feel truly welcomed. Upon check-in, we were delighted to receive a complimentary room upgrade with a beautiful pool view. The room was also thoughtfully prepared with a personalized welcome message on the mirror, a delicious cake, and adorable elephant towel decorations. These small touches made our family feel very special. The facilities are outstanding, especially for families with children. Our little one had so much fun enjoying the swimming pool, trampoline, arcade games, and the various kids’ activities available throughout the hotel. We were also pleasantly surprised to find pickleball facilities, which added another enjoyable activity during our stay. The breakfast was delicious with plenty of choices, and the entire hotel was clean, comfortable, and well maintained. What impressed us the most was the genuine hospitality of every staff member. Everyone was warm, friendly, and always willing to help. They even kindly granted us a complimentary late check-out until 1 PM, which we truly appreciated. Thank you, Mason Pine Hotel, for creating such a memorable stay for our family. We will definitely return and highly recommend this hotel to anyone looking for a relaxing, fun, and family-friendly getaway near Bandung. This is not just a hotel stay—it was a memorable family experience that we will always cherish. One thing that pleasantly surprised me was how runner-friendly the location is. I started my morning with a 5K run from the hotel to the Bumi Hejo and IKEA Kota Baru Parahyangan area before returning to the hotel. The route was enjoyable, the morning atmosphere was fresh, and it was a perfect way to begin the day. This is definitely an added bonus for guests who enjoy running or morning walks. We’ve stayed at several hotels before, including a beachfront resort in Bali, but Mason Pine Hotel has become our favorite family staycation destination. It wasn’t just because of the facilities—it was the genuine hospitality, thoughtful attention to detail, and the complete family-friendly experience that truly made the difference. We left with wonderful memories and can’t wait to come back."

"The location of this accommodation is excellent, with easy access and not hard to find. Overall, it's okay. However, it's the minor details that make the stay less comfortable, for example: 1. No refrigerator available. 2. The bathroom floor is slippery. 3. No dedicated hand soap (we had to use shower gel, and even though it's not far, this is important). 4. No place to put personal items inside the shower. 5. Hot water for showering is very limited; we had to wait about 1 hour for the next hot water supply. 6. No hot water at the sink faucet for handwashing. At night, the temperature can get very cold, so hot water for handwashing is essential. 7. The chat application needs improvement because when typing, you can't see what you've written directly like in WhatsApp, so you have to constantly hide the keyboard to check. But the staff are very friendly and always ready to help. Thank you."

"The sliding bathroom door is made of aluminum, so it's noisy. Check-in took forever, super slow and drawn out. If there's a request made during booking, it should be addressed. Don't wait until arrival to give a bunch of excuses. Got a room way, way in the back, but that's just how the hotel is designed. Check-out also involved a long wait... Maybe they're afraid the TV will go missing, lol."