Ξενοδοχεία Family σε Utah, United States

The hotel was very good for the location.  Very close to Bryce Canyon National Park visitors.  The hotel has a nice breakfast and great shop for souvenirs.  Easy to check in. I wish we could stay longer, but we are only there for a night.  But, will definitely recommend this hotel.

The service was terrible. We arrived after 9 pm, and the lobby was already locked. The staff inside refused to open the door. We were only able to find our room key by calling a number online. It was posted outside the lobby. The room faced the street directly. It felt like a motel.

Great hotel in Salt Lake City. Perfect location and great views from the gym and swimming pool. There are different restaurants that will fulfil your expectations no matter what you are looking for. The breakfast is not cheap, but it is 100% worth it with good product and many different options. You can find right outside good coffee and a venue with one of the largest drinks menu I have ever seen. Definitely highly recommended both for business and leisure purposes.

The hotel was okay, it met standards but there were many small things that made our stay feel less perfect. Upon check in the room was very spacious for a double queen bed room, and bathroom spacious as well. The amenities are lacking a bit, in the bathroom it was just minimal 1 makeup remover wipe and a shower cap and hand soap. It comes with shampoo, conditioner, and body wash but our conditioner was out and stayed empty for 2 days (as I thought the cleaners might notice and refill), until I requested front desk to refill it. In terms of cleanliness some of the towels had some minor stains and the bathroom had rust and brown stains in the bathtub so it didn’t feel super clean. The worst part was that when I entered the hotel the sheets were soooooo pilly and rough, they didn’t feel soft and welcoming as a hotel should have. Those sheets should’ve been thrown out years ago, I wouldn’t even keep sheets like that at my own house they were so worn down, bumpy, and uncomfortable, I asked front desk the next morning if I could please have them changed and got a very sassy and rude response that “usually requests like this should come in before 9AM and it’s not guaranteed that they can be changed” (I requested this around 10AM before the cleaners had even appeared on my floor). I found this response extremely off putting and inhospitable, since it’s not like I caused the sheets to be rough and uncomfortable and was simply making a request to make my stay better and more comfortable, and I also requested it very kindly and didn’t rush them to do anything- just by end of day or the next day so I wouldn’t have to sleep on rough uncomfortable sheets the entire 5 days I was there. They ended up changing them but I didn’t appreciate that kind of reply. 2 days after, the cleaners left their dirty rags, some random extra pillowcases on random surfaces by my personal items on the desk and night side table, It was very careless and unprofessional and who knows where the dirty rags have been, and where those random pillowcases came from if they were clean or not, next to my personal items. They also didn’t finish cleaning the bathroom and there were missing towels and didn’t finish taking the dirty towels out. Moving on, the location was okay but one of the farther hotels from the Zion National Park entrance in the town, I did like the pool and the restaurants nearby. Lastly, for the complimentary breakfast it was basic but good and I appreciated having that every morning before we left for our adventures.

Everything was great. Only complaint is that the WiFi was not working properly.

There is nothing to complain about the hygiene. I stayed for one night. I didn't see any cleaning, but the room was not dirty, just a little old. The environment is really average. I walked around the hotel and didn't see a convenience store. There are some closed shops waiting for rent nearby. I couldn't buy a few bottles of water. I can only go to Spencer downstairs for meals, but the shrimp here is very delicious and fresh. The service is basically normal, there is nothing particularly good or bad. The facilities are really average. There are no slippers. The air conditioner in the room is upright against the wall. If it is turned on, the sound is at least 50 decibels, so it can only be turned off at night. To be honest, if Hilton Hotel had known this earlier, I would have booked other brands. Every Hilton does not provide free water. A bottle costs three dollars, just the kind of water that costs about one dollar and thirty dollars outside.

Although it is a BEST Western Plus level RESORT, the hotel looks like an inn, no different from a motel. There is no RESORT feeling. The location of the hotel is a bit remote and desolate. But behind the hotel is red sandstone. The interior of the room looks a bit elegant, but it is not practical. There is no place to hang towels (bath towels are already hung in the bathroom). Breakfast not included. Not good value for money.

Easy check-in, very convenient, especially if you have a car. Blackout curtains would be nice for summer stays

It’s good to be able to wash clothes, the only thing is that the elevator is a bit high around the altitude.