Ξενοδοχεία με 5-Star σε West Java, Indonesia

No complaints throughout my stay. Room was clean, complete amenities and even provided non slip mat and extra slippers as requested. Queued for a while to check in tho. Fully quipped gym. Breakfast at semeja had good variety. Took a while for jamu to be fully refilled though. Had dinner at monomono, yummy and value for money dinner set and wonderful attentive service by Ramdan who made the visit extra special. Would love to return someday.

This was my fourth visit to the hotel (twice for work events and twice with family), but this time I booked through an app, and unfortunately, we encountered several disappointing issues. Firstly, the app did not provide information that the swimming pool would be closed from 1 PM to 6 AM. Although we were allowed to use the children's pool, it would have been uncomfortable for the kids to swim among people decorating for a party, so we decided against it, much to their disappointment. Secondly, the room was advertised for four guests, but amenities were only provided for two; however, after we informed the staff, the missing items were promptly delivered to our room. Thirdly, the app stated breakfast for four guests, but only two were initially accommodated. Again, we had to complain, and this was quickly rectified. Lastly, the room description on the app mentioned a city view, which our assigned room lacked. Furthermore, we found dead cockroaches and other insects, which were immediately cleaned after we reported them. I usually book two connecting rooms, but this time I wanted to try a different room type, which turned out to be somewhat less satisfying. Despite these issues, the hotel's facilities are truly outstanding – absolutely fantastic! The breakfast was delicious with a wide variety of choices. The views and photo opportunities are superb, and the staff were very friendly, even helping us take pictures at some of the best spots. Thank you, GH Universal. I hope the points I've raised can be addressed for future improvements.

Exceptional Stay with Truly Wonderful Staff! I recently completed a stay at this hotel and was thoroughly impressed. Everything about my visit, from the moment I checked in until I departed, was good and comfortable. The physical property itself is excellent; my room was well-maintained, spotless, and provided a peaceful retreat after a long day. The hotel atmosphere is pleasant, and the facilities were exactly what I needed. However, the highlight of this hotel is unquestionably the nice staff. Every member of the team I interacted with—from the front desk to housekeeping—was attentive, professional, and genuinely welcoming. They went above and beyond to ensure my needs were met, always greeting me with a smile and making me feel valued as a guest. Their dedication to service truly elevated the entire experience. If you are looking for a hotel that offers great quality and is staffed by people who clearly take pride in their hospitality, look no further. Highly recommended!

The hotel provides excellent service in every aspect. All the staff are being very nice, friendly, and helpful from the very start we came until we left the hotel. In addition, I took a note about the water when having a breakfast, the next day the representative approached me and showed some gratitude for filling the survey and gave me complimentary cake. It was the cake I love that I mentioned before. Thank you to Mr. Lucky & all the F&B staff for the nice gesture. And for the hotel itself, the atmosphere, location, food - everything was great! Will definitely come back another day. Keep up the good work! 😊

Breakfast is rather disappointing, brewed Coffee ( americano or long black-doesnt have one I guess) is watery,,No Coffee aroma bad taste. Few variety of food ( no chinese, japanese, indian, sundanese corner?). Not worthed for the Price we paid 250k per pax. Roof Top (only suitable for outdoor, when its raining Party is over. There should be ways to provide indoor part.. Rain was was just atopped When I was Having a glass of wine. Eveeythibg is wet. Ezeot high Chair in the Bar. And There is no music. Live music or DJ is only on saturday. The good thins of the Roof Top, is the 360 degree Mountain and City view Huge, spacious, and modern minimalistic design lobby lounge. But, no Touch of parahyangan or Sundanese atmosphere. Exept angklung ornamen at M floor . This could be in jakrta or Any other metropolitan citie. No local culture and historical Touch. Exeot the long corridor at G floor connected to Pelataran Resto Deluxe room with King size bed and Mountain view is great. Wifi and TV are also great. However the structure of bathroom (shower) with too many wooden seperation walls give rather Tiny space feeling. The pool is too small for two adjacent hotel Tower (Pullman and Ibis Style) . Just good for Kids. Gym space is fine in termos of space. B

Our stay in Bandung was overall a very pleasant experience. The hotel’s location is excellent—very close to Pascal 23 and conveniently near the Whoosh High-Speed Rail, which made getting around very easy. The hotel itself is quiet, clean, and comfortable. The bed and pillows were especially cozy, making it easy to rest after a full day out. That said, there is room for improvement in the breakfast spread. Compared to other hotels in Bandung, the variety felt limited. I was hoping for a wider selection including Western, Indonesian, and Chinese options. I also always look forward to a good jamu selection when in Indonesia, but unfortunately the jamu and juices here were quite diluted. Service during breakfast could also be more attentive—we had to remind staff a few times about our latte, as it was missed on two occasions. However, despite these minor points, the overall service and experience were still very good. I would like to specially mention Ms. Ayu from the guest relations team. She was exceptionally friendly, helpful, and truly went the extra mile. She assisted us with spa reservations for two days and even personally followed up via message to remind us and check if everything went well after our treatments. As someone working in banking, I genuinely appreciate this level of personalized service—it truly creates a “wow” experience for the customer.

We were looking for a hotel for a birthday staycation, something calm, relaxing, and kid-friendly. Novus Giri Resort and Spa checked all the boxes perfectly. I enjoyed a 2.5-hour massage and spa session while the kids had fun swimming in the heated pool. We ended up not going anywhere at all, even lunch and dinner were at the hotel. The Indonesian menu at Soeasana Restaurant did not disappoint. We ordered the Pa'piong Sapi Toraja, and it was absolutely delicious, especially since it was our first time trying it. It was beautifully served in bamboo, wrapped in banana leaves, with a rich savory-sweet flavor. There were also plenty of activities for the kids, including a kids club, Farmland Mini Golf, and Rabbit Village where they could feed the rabbits. What stood out the most to me was the resort’s architecture and interior, very thoughtful and beautifully designed. Overall, it was such a lovely experience, made even more special with a complimentary birthday cake from the hotel. Highly recommended!

Nyamannnn, strategissssss, vallet parkir bayar, sarapan d lnt 18 enak bgt.. deket mall deket mesjid. Mantap

We really enjoyed our stay at Le Eminence Hotel. The staff are very helpful and friendly. The food at the restaurant for breakfast and meals was of a high standard. The location of the hotel provides wonderful views of the mountains, especially from the sky lounge. The hotel room was of a good size and it was great to relax on the balcony with amazing views of the hotels garden / grounds and the surrounding mountainside. It was also nice to have a morning stroll through the grounds

Crowne Plaza Bandung was a pleasant stay for few nights. Room was ok, but felt rather noisy with the ubiquitous noisy motorcycle mufflers filtering into the room all night. Double glazing/noise reduction glass appears to be lacking. Windows need a thorough clean as well as the room carpets looking rather dirty in parts. On a positive note, bed is comfortable, location is favourable and all hotel staff interactions were friendly, helpful and polite. Special mention to the restaurant manager whom graciously assisted in offering and delivering a special delicious healthy juice to my table at breakfast over several days. Breakfast in the restaurant had a fresh and extensive variety of delicious local Indonesian dishes as well as the usual western staples. Our room was conveniently located on the Executive Lounge floor which was a spacious and relatively quiet to enjoy the evening canapés and drinks. Another special mention to Faisal for his kind assistance with our train tickets and all of the obliging staff in the Lounge fulfilling my multiple coffee and drinks requests. Pool on level 5 was inviting for a swim with a pleasant view over city and towards mountains. All of the concierge and door attendants were very helpful as well as the special service assisting to cross the busy road outside hotel was appreciated.