Ξενοδοχεία με 4-Star σε Heilongjiang, China

The hotel's location is super convenient, making it easy to explore the surrounding area, with Central Avenue right across the street. The in-room Wi-Fi was stable, and there was 24-hour hot water. All the appliances, bathroom fixtures, lights, and door locks worked perfectly. The service was excellent; the staff were all incredibly friendly and enthusiastic. The afternoon tea was delicious, with little cakes and nuts. Overall, I was very satisfied with my stay!

The hotel's location is great, right across from Central Avenue Metro Station, making it super convenient for getting around. However, because it's in such a central area, there are only a few parking spaces, which isn't ideal if you're driving. The room size was good, and the facilities were quite new. Just a heads up, Building B doesn't have an elevator; it's a three-story walk-up. If you need a room with elevator access, make sure to book in Building A.

Mercure is consistently good, as always. The front desk even upgraded my room. The room had a weight scale, a full-length mirror, and ample space for hanging clothes. The bathroom was very spacious. The mattress was comfortable, and the window insulation was excellent, even coming with earplugs. The bathroom also provided wet wipes, and the minibar had Coke and Sprite. The slippers were comfortable too. I found the air conditioning a bit tricky to use, and it was slightly cold at night. There was a clock display by the bed, which I wasn't sure if it was for calling the front desk – it seemed a bit complicated for older guests. I also suggest adding smart control for the speakers. The service was excellent; the front desk staff were very gentle and helpful. They even gave us a souvenir when we checked out. The breakfast tasted good; it would be even better if there were more local food options.

Stayed at this hotel again, and I'll definitely choose it next time I'm in Harbin. They upgraded me to room 312 for free, whereas last time I was in 310. The room is spacious, comfortable, bright, and tidy, with plenty of sunlight throughout the day. The windows can be opened easily for ventilation, which is a plus. I especially loved the bed linens – they were thick, soft, smooth, and breathable. The service was very attentive; I had a lot of shopping, and the front desk thoughtfully brought me a carrying bag and promptly provided drinking water. There's a fish tank in the lobby that I always enjoy looking at when coming and going. The location is excellent, right in the heart of the Baroque area. It's convenient for getting to the riverside park, the snack street, and local markets… pretty much everywhere, and even better for dining. They were very friendly and kind to my kids, speaking to them gently. My two boys moved the small slide from the second-floor play area to our room to avoid disturbing other guests. Was that a bit selfish of us? Luckily, we didn't see any other children around.

The hotel's cleanliness and overall environment are excellent. The clean rooms, tidy public areas, thoughtfully decorated rooms, and rich and varied breakfast offer a comfortable and pleasant stay. The professional and friendly service team is quick and attentive to guests, providing prompt and thoughtful responses to check-in, directions, and daily needs. As a frequent business traveler, I've experienced convenient and efficient travel. Although a bit out of the city center, the hotel is conveniently located for transportation and easy access, especially with its own parking lot, making it a reassuring and convenient place for those traveling by car. The city's Public Security Bureau is across the street from the hotel, giving me a strong sense of security. A highly recommended place!

Great brand, it's a Holiday Inn Express under InterContinental, so the quality control is guaranteed. The facilities are all very well-equipped. Mr. (name/initials, if provided, otherwise leave as Mr.) at the front desk provided excellent service and gave me a free room upgrade. The breakfast offers a wide variety of choices. The only downside is that some of the public spaces are a bit small, like the lobby, gym, and laundry room. Also, the management of smoking in public areas should be strengthened.

## Amenities: The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel. ## Cleanliness: The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering. ## Ambiance: I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet. ## Service: Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*. ▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online. ▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*. ▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!) ● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)

The hotel's location is excellent, very close to the subway station and airport shuttle. It's also easy to catch a taxi; just turn left onto the main road. Turning left also takes you directly to Central Avenue, and it's only a few minutes' walk to the Hongzhuan Street morning market. Getting around is very convenient, and there are plenty of places to eat and shop nearby downstairs. Our room had a balcony facing the street, but it was very quiet at night. The front desk service was great, and they even provided hot bottled water. The room had a separate wet and dry area, and while it was a bit small, the layout was relatively reasonable. If you have a large suitcase, you might not have much space to open it up, but if you're traveling light, it's highly recommended. It offers great value for money. I stayed for four days and overall, I was very satisfied.

The front desk service was incredibly heartwarming! All my requests were met. Ms. Xiao Wang and Ms. Pang at the restaurant treated me and my family with such care, like we were their own! A simple bowl of noodles at the Hilton truly showcased their wonderfully human-centered and warm service. I'm so touched and grateful! Wishing all the hotel staff a smooth career path and bulging wallets!!!