Ξενοδοχεία με 4-Star σε Lesser Poland, Poland

The hotel’s location is excellent—just a short 10‑minute walk from the train station and very close to the scenic highlights of the old town. This made exploring the area both convenient and enjoyable. In terms of amenities, the water pressure / water saving mode could be improved, as the outflow was rather weak and not very comfortable. On the positive side, the breakfast was outstanding, offering a wide variety of fresh and delicious options that made mornings a real treat.

Reasonable price, super convenient location. Came here for a course that was held in the hotel and it was so convenient that I just need to go down to lobby level for the course and return to my room within 5 min to rest. Can’t imagine staying in a different hotel and having to commute in the freezing weather for the already intense course. Getting to and from the airport is literally just across the link bridge and you don’t need to even expose yourself to outdoors at all.

I arrived at the hotel in the early hours of the morning and told the front desk I'd check out an hour late. The next morning, the front desk called to remind me that I still had a few things to pack and was about to leave when the housekeeper started banging on the door and even tried to enter with a key. This is the first time I've encountered this in all my years of staying in hotels. There are several flights of stairs leading up and down, and I was carrying a 30kg suitcase all by myself; no one offered to help, and there was no elevator. Finally, a young woman at the front desk couldn't bear to see me like this and helped me with another suitcase. The young woman was kind, but the hotel service was terrible. The cleaning was so-so by European standards, and the bed was so soft I couldn't even sit up straight. Oh well.

Very nice location in the historic area of Krakow. As there is no reception, checkin is done through e-reception which is an interesting solution. Rooms are very clean and despite being surrounded by nightlife the rooms are quiet.

1891 Hotel Garni had everything we required for our trip to Krakow. On the doorstep of all that the Jewish Quarter (Kazimierze) has to offer and a 10-15 minute walk to the Old Town. Lovely modern and fresh hotel. Rooms are of a good size and standard. Staff were welcoming and friendly. Breakfast was plentiful, although very busy each morning. We had a lovely lunch in the restaurant which was excellent value.

The location was the best, right next to main station, big shopping mall, and tram stops. The room was modern ( it is either very well maintained or recently renovated ). The breakfast was great. It even provide juicer machine where you can make fresh juice by yourself (choices are: apple, carrot, beetroot). Something that I rarely see even in five stars hotel. The most amazing is the hospitality of the staff. We received welcome wawel chocolate during check in and polish pretzel during check out. Special thanks to the receptionist, Ola for passionately explaining the major tourist attractions in the city ( seriously, you have the talent to become a tour leader ;-) ). Also not to forget special thanks to Anita for recommending local polish restaurant and offered welcome chocolate. Both are amazing staff and I can feel their sincerity when serving guest, so make sure you treat them well Mercure, they are your assets :)

The hotel is generally quite good and offers a decent overall experience. The room was comfortable, and everything met basic expectations. However, there was a very serious issue during my stay. At around 1 a.m., while I was asleep, a stranger entered my room using a key. It appears that the front desk mistakenly gave another guest access to my room. This is completely unacceptable and raises serious concerns about guest safety and security. I strongly urge the hotel to review its procedures and ensure that such incidents do not happen again.

A beautiful hotel. We booked a family room, but it was quite small for our family of four. The location is far from the city and the main train station, and even the nearest bus stop is about 700 meters away. We also couldn’t find any restaurants near the hotel. Overall, it’s not a very convenient location.

The hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station. Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift. Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!

The room was upgraded compared to when I stayed there 2024, and the breakfast selection was also improved, with a wider variety of dishes. I had dinner on March 8th; the lady paid, and I received a 12% discount. The food was quite refined. The location is good, close to the station and shopping areas, and within walking distance of the old town.