Ξενοδοχεία με 4-Star σε Lower Silesian, Poland

Overall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing. The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout. We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.

We chose it because we wanted to go to the Christmas market and the hotel was very close. The parking garage was very tight, but with help, we managed to get in. The rooms are rustically furnished. The beds were very soft.

It was a family visit. I booked the hotel with my daughter for 3 days and we were very happy with the location of the hotel and also with the sauna... I would happily recommend the hotel.

We've been coming to the area for years and decided to check out this hotel which only opened last year. In short, it's amazing! Located directly above the small town of Szklarska Poreba it's a bit out of the way for most tourists but that's fine with us. The staff is extremely friendly and always helpful. The spa area is spacious and you can find bathrobes and slippes in your room. We choose the half board and the breakfast and dinner buffets were very tasty and no wishes were left open. We had a mountain view superior suite with 2 bathrooms and a very large balcony - amazing views and an amazing room. Two minor complaints are that the balcony does not have any railings between the rooms and everybody can walk up right to your windows and look into your rooms. Also, there is not enough parking space, you should definitely book that in advance. We loved our time there and will definitely be back. Radisson members get free water bottles in their rooms, so it might be a good idea to join.

It's about a 10-minute walk from Wrocław Central Station. There's a convenience store nearby, and tram and bus routes run through the area, making transportation convenient. The staff was friendly, and the hotel was clean. The breakfast was varied and delicious.

Cold room and bathroom after check-in. The taps were set to the lowest possible setting. The bathroom stank of sewage. Breakfasts were very tasty, service was nice. The first elevator was out of order, the second elevator had a broken display and it was impossible to read which floor you were already on. I probably won't be back.

The location of the hotel couldn’t be better! - 5-10mins walk to the old town centre, 1min from the shopping mall, easy to get there, very convenient! The staff is super friendly and helpful! The rooms are tidied and clean! Halls and shared spaces are just what we needed for the group of 11 friends. Plus: Drinkable water is refillable at any time.

All top

The hotel is nice and the shower room is really big. Just only the location a little bit far away from old town. It has a supermarket nearby.

Hotel ładny, ale pod kątem wystroju pozostał w poprzednim stuleciu, wymagany byłby remont. Obsługa niezwykle miła i pomocna. Kuchnia otwarta do późna, jest smacznie. Dostępny jest parking oraz woda pitna do karafki uzupełniana samodzielnie w hallu na piętrze przy windach, jako fajne ekologiczne rozwiązanie problemu butelkowanych porcji.