Δημοσίευση30 Νοέμ. 2025|Standard Double and Single Room
SkyeDinnerDecent room size. Dinner took a while to arrive but tasted nice. Breakfast was alright too but didn’t have any hash-browns. Pool was not that big but did allow children over the age of eight to go into the jacuzzi. Pool closed a bit early on Saturday that last entry at 7.15pm. Hotel was overall quite clean.
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Τιμή ανά διανυκτέρευση από:14.380 JPY
Δημοσίευση21 Νοέμ. 2024
Guest User
Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
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Τιμή ανά διανυκτέρευση από:14.451 JPY
Δημοσίευση17 Μάιος 2026
Guest UserWe booked a room for 3, which came with a King bed and a sofa bed. The sofa bed is one of the worst bed I have ever slept on. You virtually could feel the spring cracking whenever you move. I have to let my parents sleep on the king bed.
The room assigned was right at the end of the building. Hotel guests uses that exit door to get to the carpark. Each time a guest uses the exit, the corridor floor “crack” and follow by the door slamming shut. Just too noisy and affected our sleep.
Otherwise, it would have been a wonderful stay.
Hotel should strength the floor and add a soft close mechanism to the door.
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Τιμή ανά διανυκτέρευση από:11.542 JPY
Δημοσίευση24 Μάιος 2026
Guest UserEasy to check in and out. Plenty of parking and very clean. Had a room on ground floor and could hear a dog barking so not sure where that came from but it didn’t really bother us (odd bark at night and in morning). Really good that price includes pool and sauna etc. would definitely stay again for the price paid.
We didn’t eat there as just slept there whilst visiting family nearby. Quality fittings and comfy beds and decor, much better than a lot of places around the area!
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Τιμή ανά διανυκτέρευση από:15.349 JPY
Δημοσίευση10 Δεκ. 2024
Guest UserWe are a family of four and booked 2 junior suites and requested both on booking and during email correspondence prior to our arrival for double bed and twin bed configurations. On our arrival we were allocated rooms at opposite ends of the hotel, on different floors and with 2 double beds. Housekeeping had apparently gone home for the night despite arriving before 6pm and so this could not be corrected. The hotel had a beautiful open fireplace in the main bar which for some reason on a cold night in December wasn’t alight. We ate dinner in the hotel brasserie where a significant number of dishes on the menu were unavailable with no explanation from the staff when asked. At breakfast the following morning we were unable to order coffee as apparently this service is not available on weekends. Overall, despite a great location, this was a very disappointing stay.
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Τιμή ανά διανυκτέρευση από:24.242 JPY
Δημοσίευση7 Ιούλ. 2025
Guest User
Everyone , the receptionist, the staff included very polite and helpful. I enjoyed the bar and food . The rooms are comfortable . They have a pool and spa. I just didn’t get to go It looked inviting., there are towns and parks an Uber away . There is also a small path around Hotel to take a short walk .
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Τιμή ανά διανυκτέρευση από:15.207 JPY
Δημοσίευση13 Απρ. 2026
Guest User
We were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.
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Τιμή ανά διανυκτέρευση από:25.661 JPY
Δημοσίευση28 Μάιος 2026
Guest UserWe stayed during the hottest few days of may
And the room was quite warm!!! The fan was only adequate I would say the balcony could have done with a bit of revamp to the wooden furniture and a Flick with duster ! However , minor really as the hotel is very nice staff friendly and the breakfast choices are fabulous! Not so much in the brasserie restaurant a bit expensive for the choice too
Plus There is a sneaky service charge!
Why I don’t know as the first night the service took ages and it wasn’t busy !
Overall good
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Τιμή ανά διανυκτέρευση από:18.022 JPY
Δημοσίευση16 Φεβ. 2026
Guest User
The hotel was clean however the decorations are dated. I have some noise issues in my room, a constant deep humbling sound from midnight. I am not sure what that is, it sounded like behind the wall, above the ceiling. It was very bad and lasted a whole night and I could not sleep at all. The sound made me feel sick , very unwell and hard to describe. I found it hard to breathe at one point. After almost three hours of noise disruption , I could no longer bear it anymore and contacted the help desk. To be fair, the staff were helpful and offered me an alternative room opposite my original room. Although the sound was less noisy in the new room but didn't go away. I am very disappointed with this experience and don't want to go back anymore.
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Τιμή ανά διανυκτέρευση από:14.616 JPY
Δημοσίευση16 Ιούν. 2026
Guest UserI stayed here with my family on Saturday night, as it was a nice close location to a car show we attended at Prescott (just 18 minute drive away). My whole family were thrilled with the hotel. The staff were welcoming and friendly and very helpful. The hotel itself is really cosy, clean and stylish - it had absolutely everything we needed. Our rooms were comfortable, the air con was superb and we had all the toiletries we could have needed. The location is fantastic - we absolutely loved having all the restaurants just across the road and shops so nearby. It really is a wonderful area. The breakfast was AMAZING!!! We could not have wanted for more. We will definitely go back when next visiting Cheltenham and can highly recommend.
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Τιμή ανά διανυκτέρευση από:12.842 JPY