Ξενοδοχεία με Gym σε Bukhara Region, Uzbekistan

"The hotel could be much better if they improved their service! Overall, it's pleasant with a nice design. Let's start with the pros: + Great location, with a bank nearby for currency exchange, a coffee shop across the street, two decent fast-food places, and a small supermarket next to the hotel selling nuts, dried fruits by weight, and tea (prices are generally like a market). Tourist attractions are only 100 rubles and about 5-7 minutes away by taxi. + Good breakfast with a wide selection, almost everything you could want, and tasty. + The room was clean. I can't comment on regular cleaning as I requested it at reception for a specific time, and they accommodated me. + The indoor/outdoor pool is clean, and there's nobody there in the morning. Cons: - After 12 PM, the pool gets crowded. Local guys were smoking right on the sun loungers, and no staff member said anything to them. - Upon check-in, the administrator gave me a room that didn't match my booking. I booked an upgraded room, but I was given a 'budget economy' room on the first floor with a view of a concrete wall and absolutely no natural light! (Photos attached). The administrator refused to give me another room for free, claiming they had no rooms. However, after I contacted Trip.com support, he miraculously found another room category for me without any extra charge! A woman before me had the same situation, so it seems they try to scam guests by initially giving them a bad room and then charging extra to upgrade to the one they should have had in the first place. It was a bit stressful, but the issue was resolved in the end. - The shower barely worked; you could only wash under the tap as there was absolutely no water pressure in the showerhead. - The air conditioning only worked on maximum power; it didn't work at all or would switch off on the lowest setting, which was inconvenient. Hotel management needs to control staff who are ruining the hotel's reputation by assigning rooms that don't match bookings, thus spoiling the mood of guests who paid to relax! I also recommend partial renovation or replacement of the plumbing. The hotel looks solid from the outside, but there are clear management shortcomings internally. Fix these issues, and it will significantly improve occupancy and the number of positive reviews! It's all in your hands! I've also included photos of the room I eventually received after the dispute."

"・A few days before our stay, my travel companion lost their phone in Tashkent. We had almost given up hope, but Mr. Mirfayz and the other front desk staff went above and beyond, calling various places and eventually finding the phone for us. They provided immense support, including arranging for us to pick it up, and we successfully got the phone back on our departure day. Even though it was a problem unrelated to the hotel, the front desk offered service that went far beyond their usual scope. I don't know everyone's names, but a huge thank you to all of them. ・There were many comfortable seating areas in front of the rooms and the reception. While waiting at the front desk, a staff member brought us tourist brochures for Bukhara and explained them to us. All the staff were very friendly, and Mr. Timur, in particular, was incredibly kind and helpful. ・The laundry service was prompt, meticulous, and thorough. ・It was raining and we were very tired on the day we arrived, but being able to use the pool and sauna made our stay comfortable. The pool area had many small, partitioned spaces, making it comfortable to use even with other people around. ・When we checked out, we had a taxi arranged, but the roads were closed that day, so we had to go to a pick-up point quite far away. The front desk staff carried our luggage all the way to the distant pick-up point. They helped us with so many things until the very end, and we only have good memories. Five stars aren't even enough! When I come to Bukhara again, I will definitely choose this hotel."

"A great family hotel! Located very convenient - in foot access from the old city, the nearest sightseeing is Lyabi House. You can get to the hotel by taxi, although some facilities in the old city can only be reached on foot. Hotel staff is very friendly, hospitality. The host of the hotel has turned on heating as it has already been cold at night on the street. You can leave things in the hotel after expulsion, walk around the city a few hours before the train. I liked breakfast. Especially remembered a delicious home baking, dinas, carrots!"

"Was such a beautiful place to stay stay if you want to stay near the old city and I loved it. The staff are very helpful and kind and one of the staff let me check in two hours since I arrived a bit earlier. That’s the hotel has really nice ambience to eat and all of the amenities and facilities that come with it are exceptional as well. I thoroughly enjoyed my stay and I would love to stay here, and I highly recommend anyone looking for a place to stay close to the old city to choose this place"

"Location-wise, the hotel is not in the city center, but that’s not a big issue in Bukhara, the city is small and a taxi ride of around 10–15 minutes gets you anywhere. However, there is a construction site right next to the hotel. Work starts early in the morning, if you’re planning a trip anytime soon, I would not recommend staying here due to the noise . And the breakfast is quite disappointing. Most importantly, the hygiene standard was concerning. The toilet paper provided in our room appeared to be visibly stained."

"Alexia Suite is an absolute gem in Bukhara. Its location is unbeatable, just steps away from the main pedestrian street and all the major historical sites. The hotel itself is a beautiful fusion of traditional Bukhara architecture and modern luxury. The rooms are stunning, combining authentic design with top-notch amenities like heated floors and rainfall showers. The service is exceptional, with a friendly and attentive staff who go out of their way to make you feel welcome. The breakfast is delicious and plentiful. Alexia Suite is more than just a hotel; it's a key part of the Bukhara experience, offering a luxurious and unforgettable stay. Highly recommended."

"It’s nearby the attraction area but not car assessable . Car cannot enter n you need to push your luggage to the hotel. About 100-200 meter"

"The hotel is located a bit far from the city center, but a taxi ride is only about 100 rubles. The rooms are spacious, and the service is excellent. Breakfasts are European style with several tasty options. There's a gym (a suggestion: please add dumbbells lighter than 14 kg) and a sauna and a hammam. The pool is small, about 2x2 meters. Overall, I really liked everything."

"A very beautiful hotel with excellent service, in a walk-in from the old city. We have a family room consisting of two standards connected to the inter-room door, very convenient for 4 people! The room has all the necessary, good repair and comfortable furniture. On the respiratory has helped with all the issues - booking a table in the restaurant, carrying out exchange of currency and so on. The only thing that was a little bit upset - quite modest compared to Hiva and Samarkand breakfast, hot dishes were few, baking in factory packaging, but not bad coffee."