Ξενοδοχεία Hot Springs σε Phu Tho Province, Vietnam

"The hotel pretty much lives up to its description. The room was good and clean: crisp bed linen, towels, and toiletries – all up to standard. The breakfast was very good for Vietnam, with a buffet that offered a good variety. We also had lunch at the same restaurant and really enjoyed the green salad and pumpkin soup. However, the chicken and corn soup was a bit unusual and not to our taste, but that's subjective. The pool is large and offers a view of the castle (on a clear day). There are a few quirks though: the pool is on one floor, while the spa area, saunas, and fitness center are on another. For some reason, the spa, saunas, and fitness center weren't operating, which was a shame because we would have happily used them on the second day when the weather was bad. There were also some minor issues with the pool area. The lockers in the changing rooms don't have keys, and you only get towels if you pay a cash deposit. This system seemed a bit odd, as usually you leave your room key as a deposit. We found a workaround by going down to the pool in our bathrobes and using towels from our room. But this was also inconvenient because of the high humidity in the city; things don't dry well, so the towels ended up staying wet. In our opinion, the hotel should separate the guest flows: for staying guests, a card deposit for towels, and for non-staying visitors, a separate payment or membership. The front desk staff were very responsive and always helped quickly. We had trouble booking a Grab taxi from Tam Dao to the airport – no cars were available. A staff member at reception quickly helped us solve the issue, and within 10 minutes, we were on our way to the airport. We really liked the hotel and would love to return, as the weather didn't allow us to visit all the places we had planned."

"A clean and tidy hotel, modern and spacious in a quiet location. Also very kind staff in the reception. Would stay here again"

"it was ver4y good and lots of nature. i loved the part were the houses were in the nature. I also loved the bicycling part even though it was very hot. I would love to go there again"

"I booked a 2-bed room for about 4.100.000 VND/night. When I arrived at 16:00, I received a room that was not in line with the picture I booked, I asked the staff to change a 2-bed room, the staff said there was no room, had to wait 30p-1 hours to have a room. I was very tired so I couldn't wait. The staff didn't show a mistake but told me in a very cold voice. ”There is no room, if you want to change, you have to wait ...” I was disappointed with some money spent but returned the service attitude that was not worth it."