Oxford South (Didcot)

Great location if you are traveling north or south. virtually on the A34 junction. Right next to a petrol station. Awkward for going into Didcot.

Shower area was not clean, failed extractor fan (reported on first day and not fixed), TV didn't work properly on HD channels, pointless hvac controls, Sunday morning breakfast a mess: told no need to reserve tables and ended up not sitting with my family (waitress on Sunday clearly under pressure), bar prices too high and poor choice of drinks - also closed at 10, food choice & quality wasn't great so ate elsewhere

As regular and loyal Premier Inn customers we were most disappointed in the booking reservation and in house dining meal deal offer and overall service for which generally is of a high standard in other locations. Pre-booking a family room on a flex deal we discovered upon arrival allocation of just a double bedroom and was informed due to the bank holiday weekend no alternative suites were available. However by then paying out for a second room we then found each had a double and sofa bed for which would have sufficed for the x3 of us. Further issues arose due to the delay in reallocation of rooms - roughly 1 hour admin, to find our meal deal in the adjoining Beefeater diner closing the kitchen at 9pm so no dessert was offered and staff were more interested in clearing tables and setting breakfast. The evening meal although of good standard was spoilt by the sense of a**osphere of rushing to close the restraunt section, despite drinking in the bar area continuing post 10pm. Breakfast experience was completely the opposite and senior staff helpful and apologetic. Our family expeirence of Didcot Oxford South is in complete contrast to nearly every other Premier Inn we have encountered by staying at or visiting attached diners and with multi generation roots in Oxfordshire most disappointed in the standard of service offered.

Very disappointed with the room had panel from bathroom fall out on my foot injuring my toe . Ths bed lining was disgusting and filthy we found staines when we woke up felt sick sheets dirty and over all room was poorly kept .if get room 18 give the card back go over the road to the Marriott!

Hotel service + rooms were amazing! We enjoyed our stay and were well looked after... Defo recommend staying here again

The moment I walked into my room there was a horrible damp smell. I stayed a few minutes and decided I did not want to stay. Went to reception to ask to be moved only to be told "We're fully booked and have no other rooms". I asked for a refund so I could try to find another hotel but was told: "takes 29 days for a refund". I can only guess the hassle of trying to get a refund from this mob. I stay in hotels 3/4 times a week and am finding more and more problems with Premier Inn which never get addressed. So this is the last time I book with Premier Inn.

Easy & quick check in if prepaid. Room was so clean and the bed was extremely comfy. Breakfast in the restaurant was spot on. Staff very happy and informative. No hesitation in returning if all premier inns are like this one.

We were here on business and found the service to be excellent. Food was great and hotel accomodation adequate. Id like to give leah a special mention as her service was great. Tha k you for the great service. We will try and book here in the future

Appalling experience when staff entered the room at 0650 hours on a Sunday morning! Mould in the bathroom. Location was great for our needs. Basic hotel for a reasonable price but let down with the unexpected and unexplained wake up!