Valeria Jardins d'Agadir - All IN

L’hôtel est tellement magnifique…(l’emplacement,décoration..) Dommage que les employés sont si désagréable quand ont leur demande un renseignement, surtout ceux de l’accueil. La nuit du 1 décembre nous nous sommes présentes à l’accueil pour l’enregistrement, l’accueil était si médiocre !!! Limite on les dérange de notre présence.. ( premier choc..). On a payé all inclusive… arrivé dans la chambre, le frigo vide.. et surtout pas d’eau dans la chambre !!!(2 eme choc) On téléphone a l’accueil , on nous répond qu’il fallait payer l’option chez pas quoi pour pouvoir bénéficier des boissons. Nous allons tout de même demander de l’eau a l’accueil car je dois prendre des médicaments et la (3 eme choc) on nous donne juste une petite bouteille de 33 cl ( équivalent a 1 verre d’eau)pour deux personnes.(toujours bien sur avec un regard ＜ punaise tu nous fait chier＞). Concernant le ménage des chambres : Les femmes de ménages sont très souriantes , très agréables MAIS!! La propretédes chambres c’est pas trop ca!! Surtout les toilettes et la salle de bain ,Beaucoup de taches sur le carrelage des murs et le sol devrait etre aspiré avant d’être lavé car beaucoup de saleté et poils sur les rebords. Restaurant variété et dégustation moyenne.il y a deux , trois serveurs du restaurant qui vous font des réflexions quand vous leur demandez de l’eau en plus. Spa: personnel très souriantes mais les services sont moyens. Conclusion : L’architecture de L’hôtel est au top, l’extérieur très bien entretenue , les allées, le gazon etcc… Le problème principal ce sont ( peu être pas tous bien sur) le service des employés..

Rooms clean tidy and authentic. Excellent staff, plenty of entertainment but if you want quite you can find it. Highly recommend. Hotel Has a traditional Moroccan feel. Plenty of greenery and flowing palm trees. Moroccan people cannot do enough for you.

HERE NOW! If are French they look after you. Unfortunately if you're English you are treated abysmally! Most, not all, the staff are rude and you feel you're an inconnvience! I stayed last year in Morocco and never had the same experience or I wouldn't have come back. When you advise a member of staff you're coming back to your dinner table...when you return everything has been cleared! I asked for more cutlery and wine to be told the outside dinning area was now closed even though still serving food. When I finally got more wine the bottle was 3/4 full. The staff huffed and puffed I wanted to finish my dinner. I complained after dinner. As soon as I said how I was spoken too they knew which staff member it was. They summoned him to apologise which was something. Unfortunately the member of staff was back serving us today. I got a look of disgust! When you check in they don't advise re deposit for towels which must be cash. Also if you want a safe you have to accompany a member of staff back to your room and a fee is charged. So much toing and throwing. They serve alcohol and other beverages, by the pool, in disposable coffee cups! Yes you read that right. Coffee cups. No plastic cups! Sometimes we got drinks in KFC cups. Lunch is best of the 3 meals on offer. Dinner is well less than all inclusive standard. If you're sitting down by the bar/outside dinning area you are then asked to move while they set for dinner however there are only a few tables outside not for food so you can't sit outside as occupied. You can't sit by the pool due to glass which I fully appreciate. The bedroom is a good size the beds are comfortable and the room was clean. Unfortunately no water in your fridge when you arrive so if, like us, you arrive late the bar is closed. We couldn't get water till the following morning even though we asked a manger of security. "Sorry closed" Having read previous reviews I could soon tell outside noise was an issue so I emailed prior to our stay asking for a quiet room. At 5am it sounded like a rave was going on. Throwing out time of the Casino. Door slamming and horns beeping with a surround sound of voices. If you're on top floor you apparently get it even louder. We are ground floor! Luckily this isn't everyday more weekends! One morning, at 7am, we had a cleaner scrubbing the floor outside our bedroom door so I had to politely ask her to move on. If you want to play pool you need coins too. You think All inclusive....no no no. You have to pay for fresh orange juice too. À la cart isn't on resort and guess what...you have to pay and it's 3 set meals!! So my advice (Don't stay!) I can recommend the Who? last year I stayed at the Agadur a beach club which I can recommend highly.

This was our second time here last time we were so tired from working that we did nothing but relax but this time we did a lot more took part in the pool aerobics darts ping pong and also got in 10,000 steps along the seafront weather was a little off but still warm and we are looking to book for next year well done all here

We arrived here for a week, very quickly we became aware that this hotel was not diverse. The entertainment/games day and night are all in French. This was a massive disappointment as it was something we enjoy when coming abroad. We found ourselves going out most nights because there was nothing to do with everything being spoken in French. The hotel guests are mostly French, so this is what they cater for. Baring in mind, they operate with two British companies, Easyjet and Jet2. I wouldn't recommend this hotel at all. We struggled to find much enjoyable. The food was ok, breakfast and dinner were very limited. Lunch seemed to have better options. Staff weren't very attentive at all unless you were French. So it you're British, forget it. Easyjet were also very unaware of the entertainment being in French when we reached out so please read reviews before visiting or booking as we really wish we did

A lovely hotel . The staff were all so friendly and obliging nothing was too much trouble . The grounds are beautifully kept . The rooms are traditional for the country but had everything we needed . The breakfast and lunch was great . The evening meal was the only let down choices were limited . Entertainment was mainly in French but we knew before we went and didn’t let that hamper our enjoyment. The beach was a short walk away and very safe . The sea and beach were lovely. After reading previous reviews I was a bit nervous but no it was a fabulous place and I would recommend it .