Valeria Jardins d'Agadir - All IN

L’hôtel est tellement magnifique…(l’emplacement,décoration..) Dommage que les employés sont si désagréable quand ont leur demande un renseignement, surtout ceux de l’accueil. La nuit du 1 décembre nous nous sommes présentes à l’accueil pour l’enregistrement, l’accueil était si médiocre !!! Limite on les dérange de notre présence.. ( premier choc..). On a payé all inclusive… arrivé dans la chambre, le frigo vide.. et surtout pas d’eau dans la chambre !!!(2 eme choc) On téléphone a l’accueil , on nous répond qu’il fallait payer l’option chez pas quoi pour pouvoir bénéficier des boissons. Nous allons tout de même demander de l’eau a l’accueil car je dois prendre des médicaments et la (3 eme choc) on nous donne juste une petite bouteille de 33 cl ( équivalent a 1 verre d’eau)pour deux personnes.(toujours bien sur avec un regard ＜ punaise tu nous fait chier＞). Concernant le ménage des chambres : Les femmes de ménages sont très souriantes , très agréables MAIS!! La propretédes chambres c’est pas trop ca!! Surtout les toilettes et la salle de bain ,Beaucoup de taches sur le carrelage des murs et le sol devrait etre aspiré avant d’être lavé car beaucoup de saleté et poils sur les rebords. Restaurant variété et dégustation moyenne.il y a deux , trois serveurs du restaurant qui vous font des réflexions quand vous leur demandez de l’eau en plus. Spa: personnel très souriantes mais les services sont moyens. Conclusion : L’architecture de L’hôtel est au top, l’extérieur très bien entretenue , les allées, le gazon etcc… Le problème principal ce sont ( peu être pas tous bien sur) le service des employés..

The hotel itself was very near to the beach, and in a good location. It has some nice swimming pools, however it is important to note that the hotel is not for the British as 99% of the guests are French. The food is only catered for the French and steal plus didn’t have anything Moroccan. Food is fine, but we mainly eat from the salad bar as the chicken was red. Other meats were questionable. Breakfast has a selection of croissants and scrambled eggs but again not a great selection unless you like cereal. Spoons are not provided. On arrival the reception seems to be helpful but that’s where it ended as they couldn’t be bothered and rude at times. That said the bar staff, waiters and waitresses were all fantastic. Ali in the entertainment was super nice, but unfortunately the entertainment is only in French. Drinks are limited and not what I’ve had on other all inclusive holidays. It would be nice to have tea and coffee in the room for those who get up early in the morning and can’t wait for the restaurant to open at 7am. Rooms are fine, and clean. The balcony is very small, and consists of two plastic chairs and a table. Bit of a squeeze to fit two people in. Where our room was we could hardly hear the ****** but other guests we spoke to said it was very loud. Be aware of the flies as they bite. If you smoke getting an ashtray is a daly mission.

After reading reviews I was a little unsure about what to expect. We were pleasantly surprised. We were a family of 6 with teenage/adult children. We got a cheap deal and thought it was amazing. A few minutes walk from beach. The rooms are large and so are the showers. Food and drink was there all day apart from about 1 hour between lunch and afternoon tea but drinks all day. Staff were polite and helpful and we are English but don’t look typically English so wasn’t sure they would like us but they were all lovely. Two heated pools that were lovely. One of the best holidays we’ve had for the price would definitely go back!

Well this was our second visit in 4 months, such an amazing place the staff are amazing be it the room cleaners to the security staff, the reception staff to the bar staff, the resident photographer, it was nice to meet some English speaking members of the entertainments team Mido and Yanis and can’t forget Khalid Laasri guest relations manager was so lovely to see you again. The only fault we can find is the lack of English used by the entertainments team British people also visit this hotel but have no understanding of what is going on, there was a function whilst we were there which we were assured would be in French and English well one 30 second speech was in English then reverted back to French so like at Christmas we left the function. It won’t stop us going back to the hotel as the friendliness of all other staff far outweighs most of the entertainment team speaking English. Now to book our Christmas holiday See you all again soon

I had a really good week in the club. The entertainment team was really nice, especially Mido which was really friendly. I highly recommande this club, there is a lot of activities and Valeria is really welcoming. The bar team and restaurant team were really good as well.

Booked this holiday with easyJet, Hotel was lovely, When we arrived rooms weren't ready ,but reception gave us our all-inclusive bands,so we could go for our lunch .Check in was OK,had to fill a form in with all your details, then we where shown to our room. Food in the hotel was lovely, bottle of wine with dinner and lunch. Room where very clean,good drinks in the bar also.Main pool heated ,shame the quiet pooling the back was not heated,there was slides there for children in another pool.All in all had a great break

It was wonderful vacation we had fun especially with entertainment team we never felt bored .. the food is good the stuff kind i would love to come back again because of you guys thank you so much for making our holiday especially yaniss . Ali mido thank you

It was a good vacation. Hotel in a great location. 3 minutes to the beach, approx. 35 minutes walk to the big market. The room was large, quiet, the bed comfortable, towels changed every day. The pool is clean, the water is warm. No queues at the pool bar, good drinks. Meals were ok, lunch were the best. Delicious pizza. Dinner was the worst. The hotel staff are very nice, helpful, they speak English. Animations are a big plus!!! Cheerful animation team, varied activities.

We were very impressed by the hotel! I loved all the classic Moroccan decoration, our room was spacious, with a couple of English speaking tv channels! Cleaned every day and even a couple of cute towel folds thrown in! The staff were amazing, they were everywhere & always had a smile on their face! Very impressed that they were able to seamlessly switch between the multiple languages of all the different guests! The food was great, so much choice, definitely something for everyone at every meal. Agadir is an improving & involving place & I would definitely consider coming back to this hotel.