Iolida Beach by Smile Hotels

Emplacement idéal, superbe vue sur la mer et chambre au top

Firstly, we stayed at the Iolida Star which is part of the Iolida Beach hotel ( the beach side is, on the beach, the star side across the busy road). We were on 8th floor in a 1 bed apartment with lovely sea views. €21 tourist tax for 7 days ROOM- The apartments are basically furnished & a bit dated but adequate with a small kitchenette with hob/ kettle/ sink/ fridge. Tea & coffee facilities are listed but you need to take your own tea/coffee etc. WiFi in every room, TV has only 1 English speaking channel which is France 24 news so maybe take a tablet & stream if you fancy a night in. Beds were firm but comfortable with nice white cotton linen & towels. Not much storage for clothes. Apartment was cleaned daily and like the whole complex, was kept spotless. Good thick walls so little noise from neighbouring rooms during our stay. Remember as with most of Greece, used toilet paper goes in the bathroom bin not the toilet, their plumbing system cannot cope. Nice tiled , decent shower with plenty of hot water. POOL AREAS - MUCH smaller than they're made to look on TUI web site!! 1 pool in each side of complex with a toddler pool attached. Not heated, our main concern was the bigger pool (Star side) had a lot of green algae both in the pool and around the sides, as well as a brown scum line around the sides, whatever the cause ( suncream or other contaminants) it needs sorting out. Other than that, plenty of sunbeds/ parasols but, as I said, a small area so likely to be very cramped during summer months. BEACH- Narrow stretch of sandy beach with sunbeds & parasols which the hotel charge extra for €6 per day (2 beds & 1 parasol). Went snorkeling but other than a few small fish it was pretty dead, around 4ft deep until you are well out. FOOD- 2 restaurants, 1 for each side, Reasonably tasty on the whole, usual breakfast fayre cooked, continental, cereals, fruit & yogurts. The 1 toaster doesn't work properly & needs replacing. As previous reviews have mentioned, there is a coffee machine but it doesn't matter what you select it's absolutely disgusting so it's worth taking a small jar of your own!! Lunch & dinner, good selection but the BIG issue is that everything is luke warm at best except if you get it as kitchen staff are putting it out as it's cooling within minutes. I never saw any staff checking food temperatures. Fans & Aircon just make this worse & by the time your sat at a table the food is pretty cold. One little irritation is that the hotel have printed single use paper place mats, which are a) useless and b) are binned as the table is cleared, this must cost the hotel a fortune but more importantly it's costing the environment & a totally unnecessary waste of paper. Note to owners - just go with a nice clean table top!! They do provide 1 bottle of water on arrival which you can refill at either of the restaurant bars, saving huge amounts of plastic waste. ENTERTAINMENT- well, there was none at all day or night when we were there but I believe

I would reccomend only remt a room if you need to stay anywhere around Chania. Rooms are clean and nice but for all i clusive this hotel has loats -… 1. Food terrible, from every dinner trying to leave for next lunch and food evercooked, you can feel the taste everything its so cheap all the meats only bones actually.. no kids table for lunch only dinner, was waste of money 1k% 2. Drinks for all inclusive is horrible you can read last reviews its tastes terrible amd they dont use juice/normal vodka or gin. they use some liquid which they put alcohol from downstairs in to the bottles and you even cant understamd what is that.. 3. you are all inclusive? you have pay still for loats 4. want normal coctail with juices and vodga/martini PAY 5. Wants pizza for snack? PAY 6. Wants to use sunbed next to the sea? PAY 6£/day 7. Wants to get beach towel? PAY 5£/person 8. Wants to weight your luggage before leave ? PAY 1£😀 9. Also the last minus was there is no any music around the swimming pool and so akward when you hear everyones talking around

We stayed here for one week on an all inclusive basis. We were upgraded to a sea view room. The room itself was nice, had everything we needed including a kitchenette. The room was cleaned daily to a great standard. The staff were pleasant enough. The hotel is located and split across a busy road in Agia Marina ( I knew this before we booked) however the noise from constant traffic by the pool was more than annoying - this is one of the reasons I wouldn't stay at this hotel again. Each day there was a wide selection of food to choose from for lunch and I enjoyed eating lunch there daily. I can't speak on the breakfast, as we skip this, or the evening dinner as we always opt to eat out. The main reason we choose all inclusive is for the non-alcoholic and alcoholic drinks. The drink selection is another reason I wouldn't return to this hotel. I'm pretty tolerant and rarely complain but the drinks here are disgusting. The beer is horrible, the "cocktails" are horrible. We're no lager louts, but if we're paying for all inclusive and drinks are included, we expect to be able to enjoy them. Unfortunately we didn't. We stayed at the start of September and our experience on the whole is that there are not enough sunbeds. I dread to think what it would be like during July-August. On the plus side, our room had a seaview which was great, it is right on the beach. You'll find many restaurants and bars nearby and it's located along the road that the bus from Agia Marine to Chania runs. Overall it was an OK holiday but I won't be returning to this hotel.

I don't recommend this hotel is a big bluff!!!!! We have been placed in a room with view towards a roof and air con machines. The corridor in the morning smells like poop because the bathrooms windows open in the corridor. Not many food options. Reception management very dismissive and unpolluted. Don t ve deceived by online pics.

Nice and cozzy hotel with a perfect location by the beach😎 Food and service was good, room cleaning also good. What we liked was that there was not that much noice from nightclubs etc. But if you like to party it’s very easy to visit Chania by bus or taxi. What the hotel could improve is special diets food. There wasn’t that much to choose from if you need for ex. gluten free food.

I stayed here at the beginning of October, our flight arrived late so arrive to the hotel later than expected. On arrival the Concierge at the front desk warmly greeted us. He was very friendly and helpful, providing loads of accurate and useful information about the local attractions. The resort is divided into two, both sides of the main road, connected by a foot bridge. There is a regular bus service that runs to Chaina and Kolymbari - where you can visit the beautiful Odigitria Gonia Monastery and Bambi zoo. I would strongly recommend (recommended to me by the Concierge) a visit to Elafonissi Beach with its beautiful pink sand and tranquil crystal clear sea. You can book a coach excursion at the front desk. The hotel room itself was well furnished, the beds comfortable and with an amazing view of the beach. The all inclusive buffet for breakfast, lunch and dinner was delicious and fresh. Dinner was had a different theme each night providing loads of variety during out stay. The restaurants nearby are reasonably priced if you decide to eat out on occasions. The whole holiday in this stunning island was amazing, but the tone was really set by the friendly and professional service from all the staff at the hotel. Thank you Iolida Beach hotel for my stay.

We had the best vacation ever! We stayed in iolida star and had a room with balcony and pool view. All inclusive was nice at this hotel, no standing in line, super service and a couple of tables outside by the pool also. Shops and souvenirers just outside the hotel. Restaurants just outside the hotel (with turist-food but breakfast at the Beach-side is very nice). Bus to Chania almost infront of the hotel. Very nice trip to the mountains in a turist-train can be booked just a little up the street. We already booked this hotel again next summer ❤️

Very nice and comfortable hotel. Good food, excellent service and the best staff. Housekeeping was great. Love the view from our room and the beach! I can warmly recommened this hotel either you travel with friends or family.