Royalisa Palmiye Beach Hotel Adult Only

非常感謝的一次

Very dark bedrooms. Furnishings in rooms could be better. Cleanliness was average in rooms but was better in communal areas. More effort should be made to improve the bedrooms in the hotel. Noisy at night due to bar next door as well as other residents. Breakfast was average. Staff in restaurant were friendly. Disappointed when checking in the receptionist said that the booking couldn’t be found and wanted to charge €90.

The place is nearby the Cleopatra Beach, it has it's own private beach for hotel guests. This is a big plus, I am well satisfied the condition of the room and cleanliness. Only one con is I have reserved double bed room but the management gave me two separate single bed room. This was not my booking and i was disappointed from this result. Anyway I can pick up this place for another short time stay in the future. So i can suggest this place to potential customers.

- 1. Cleaning was bad, a lot of staff in hallways as well. In room the windows and mirrors were really dirty, they didn’t Change the sheets. A lot of dust on a beds headboard. I had to ask more toilet paper like 2-3 times and I had to ask to fill hand wash. 2. Bad and boring breakfast for one week. Only cheese, 2 different kinds of eggs, bread, and few vegetables (2-4) and berries. When walked by cooks club breakfast it was full of different foods in breakfast. 3. Pool closes at 18, so no swimming at late night. 4. Thin walls, you can hear other room alarm clock. 5. It’s adult hotel, but no parties (other hotel for example cook’s club had parties ) and a lot of children in beach area on day time. I have choose this hotel for a reason and still there are children and babies. 6. Really expensive drinks and food in hotel. 7. Our safe deposit box was broken and they promised a new one next morning but we didn’t get it. + 1. Friendly stuff and waiters. 2. Good location. 3. We liked the bed. 4. We wanted the sun and the sea. so this one we got and didn’t let the hotel ruin our hotel. But if you want pool Also you need to pick different hotel. 5. Menu food and drinks were really good. We shared experiences about that hotel, with more than 10 guests that were there on same time as we were. We all had same bad feelings about this hotel. Never going back there. Some guys had to pay extra for towels and the other had to pay 3€ per day for the safe deposit box key. Some guests had more bad experience than we did. And some went to eat their breakfast to another place.

This hotel is in a nice area right on the beach front, the staff was helpful and friendly. The hotel and the rooms was nice and kept clean to a good standard. The breakfast was ok and did the job but unfortunately the only issue I had with the hotel was the super loud music!. The music from surrounding areas and even the hotel bar was that loud you could feel the room shaking, if you want a relaxing peaceful holiday then unfortunately I couldn’t recommend this hotel. The music does cut off at midnight and some of the days I don’t have an issue sitting up to around midnight but for me the issue is when you have early starts for tours and transfer back to the airport you just have no chance getting any sleep what so ever if you want an early night!. In the end I couldn’t wait to get home just for a bit of peace and quiet!. It’s a great shame because like I mentioned the staff, rooms, location and hotel in general was really nice but sadly because of the super loud music I wouldn’t stay again. If you don’t plan on doing any tours or have no early starts then I would highly recommend the hotel.

Overall a fine hotel with a good location. We got a room close to the trash bins. They changed our room later on to one of the best rooms of the hotel with a sea view. Reception and cleaning staff was friendly, but the staff at the sun beds was not service minded at all. We ordered 2 sparkling waters and one of them was not full and without gas (we believe it had been open for a while), so we ask for a new one. 2 min later we got the same bottle back, just filled up with some water. We complaint again and this time we asked them to open it in front of us and they did. After that so guy from the top management kept staring at us, like we did something wrong.

Everything is 10/10. Good rooom, good food, clean, 0 min to the beach, perfect view. recommend.

First of all we have changed so many rooms that we have forgot what was the room number, i put some photos of the rooms we could barely stayed at. First room they have put us in had to be an economic room but we have booked a standard one. They told us they were out of free rooms and tried to put us in this nonsense started from day one. Breakfast was pretty bad just plain simple things and also stale breads, rotten fruits. Second room’s bathroom had leakage from the ceiling. One day the cleaner told us they had no face and foot towels which was pretty awkward. Also when we were at beach we have been told that the restaurant in service applying 10% discount, but the personnel were not aware about it. I suggest no one should stay in this hotel.

First time at club med. resort was really nice - accommodation perfect for young family. Our children were a bit nervous to go to kids club but the staff were excellent. Especially Seneha (hope I’ve got her name right - she’s half Scottish) and nadine who went out of their way to make our eldest feel confident. We really appreciated that.