Επισκέπτης Χρήστης
19 Σεπτέμβριος 2023
Everything started badly with two hours of waiting at Negru Voda customs at 38 degrees Celsius, we thank Austria for welcoming us to Schengen. I have been to this hotel many times in the past, the last time was 8 years ago, I stayed at both the superior and the standard, so I can make a comparison. As news, the hotel seems to need a thorough renovation with great attention to detail, more precisely broken windows hanging on the floor, the total lack of sound insulation, in the bathrooms there are various super dirty and outdated things like the lever to draw water in the toilet, holes through the ceiling in the area of the spotlights, the safe is being dismantled, the sockets were hanging. As for cleaning services, this is done only on the surface, as you can see in the pictures, behind the curtains, behind the sofas, under the beds, in the balcony, cleaning is done I think once a season, I found a bra left by others behind the curtain guests and old cobwebs. In 9 days, I had to change the linen and towels almost every day. The room is otherwise ok, quite big, although the hotel was renovated a few years ago, everything was still functional The bathrooms in the reception are always clogged, two out of three, in the bathroom at the disaster pool, the urinals are made at a height for people of 1.90 m, for children there is no problem. The food is relatively good, quite varied, but not like it used to be, there are problems for example with pancakes in the morning, you wait 15 minutes to get 2 pancakes, at lunch or in the evening the queue for steak or potatoes, refills were made quite often . There was enough fruit, cakes ok, drinks ok. There is a need for more staff to be employed . At the pool, pizza is actually a piece of bread with something on it, not like it used to be, for snacks only what is left from the morning, ice cream, juice, coffee. At the bar by the pool, a business man who listens to good music, only he has a lot of money and asks for tips non-stop. One evening the young people at the bar were in the mood for a show and made noise with the music sometimes loud, sometimes soft until after 11 o'clock, otherwise it was acceptable. At the bar on the waterfront and at the reception, everything was ok. The beach is good with fine sand, it's a pity that it is full of cigarette butts, although there is a no smoking sign at the entrance, at least out of respect for the rest they could use a glass as an ashtray. Watch out for the birds, don't leave food on the deckchair, you won't find it again. Unfortunately, although the first two rows are paid, the next 4-5 rows are full of towels from 8 am (about 250 seats), but there is no one on the beach. The resort is nice, more pensioners, as we like it, quiet, unfortunately the upper area is quite dirty, too bad, it was super nice to set up a tourist path to take down what you ate. My child was scolded by a saleswoman as if she had done I don't know what with a product, although she d
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