3HB Guarana - All Inclusive

This was the first holiday me and my partner had been on since his two strokes, and it did not disappoint! From the minute we walked through the door we were blown away by this little piece of paradise. Everything was clean, rooms were comfy, staff were helpful, facilities were great. Entertainment was good and The Crazy Show was hilarious! We also loved how accessible the hotel was as it’s hard to find somewhere so good for this. There were ramps all around the hotel and lifts to the rooms and various floors. The best part was the ramp into the pool, meaning my partner was able to go in the water, which was wonderful! Couldn't have asked for a better holiday and can’t put into words how much we enjoyed staying at this hotel! ⭐️⭐️⭐️⭐️⭐️

We enjoyed an incredible week here in October half term. The staff on reception were so friendly, helpful and welcoming. We were fortunate to have a room in the family block which was only 2 storeys high so no issue with waiting for lifts etc as could use stairs. Facilities were amazing. Pool bar, snack bar, sports bar, main bar and the restaurants. My son was in his element in the sports bar watching every football or rugby game showing in the evenings. As others have said the pool outside isn’t heated, so quite chilly. We did have a dip but didn’t stay in too long. Sun beds in the swimming pool were nice. Just a shame bit cold to sunbathe there. The indoor pool is nice (and heated!) but got very busy as people wanted to be warm and it’s only small. Sun beds were plentiful. Could always find one, no reserving at all. Which was great.Several self service drink stations for on tap wine, beer and soft drinks. The Portuguese cider was lovely. As were the cocktails and mocktails. Staff in bars were so friendly, attentive and pleasant. Thank you for introducing my husband to White Port - he loved it! Entertainment staff tried hard to put on things for the adults and parents but not pushy if you don’t want to join in. Enjoyed the water aerobics/ dancing. Good fun. The rooms were light, comfortable and airy. Small fridge in room - although ours didn’t work. No kettle in room but we had read this on reviews and took our own travel mugs and kettle so wasn’t a problem. Beds and sofa bed were comfortable and family room worked well for us and our 11 & 14 year old sons. Apar**ents clean and new towels provided daily. Free water also provided. Left in room and additional can be requested at reception. The food - main restaurant has a huge range of food available. Always a fresh pizza bar, pasta bar to keep the kids happy. But lots of lovely meats, fish, rice dishes, roast potatoes and vegetables. Lovely choice of desserts too, definitely best all inclusive food we have had. Piping hot plates means food warm too! We preferred opting to eat outside as found indoors too noisy and enjoyed hearing the outside musicians playing whilst eating. The snack bar throughout day provided wraps, sandwiches, toasties, burgers, fruit and cake if you feel peckish in between meals at all. We also ate in the Oriental restaurant- wow sushi heaven! Sushi is our kid’s favourite and their eyes lit up at the beautiful display. The oriental food was lovely, meats, fish dishes, spring rolls etc. Being a smaller restaurant was much quieter and more peaceful- do advise booking early as slots do fill up quickly. The Mediterranean restaurant was our favourite- grilled meats, fish, lovely sauces. Delicious! Whilst away it was my husbands birthday. The receptionist arranged for a chilled bottle of Prosecco to be in our room when we got back from day out. There was also a lovely hand written card. The hotel manager phoned him to wish him happy birthday. Then when we went to resta

Beautiful hotel Quite location Rooms clean Food good Snack bar amazing Facilities brilliant Pool cold.. Kids play area fantastic Town small but worth a visit Beach was a good walk.Drink selection brilliant Amazing stay staff friendly and helpful

Really pleasantly surprised by this hotel, check in was good, room was good, shame about the pillows! Most of the staff were great, some of the restaurant staff could have tried harder. The food was possibly the best all inclusive we have had. Oriental restaurant was poor in our eyes. The hotel was always very clean. Entertainment was a mixed bag. The shows put on by the entertainment teams were poor, the Abba tribute night was appalling. The fence on the walkway to the child's play area was falling down and dangerous. The biggest problem was the outside pools, far too cold even for our kids, for a family hotel, it should be heated to a certain level. Inside pool was ok but stuck in a dingy basement. Overall, great stay but we wouldn't return due to the pools, such a bit part of a holiday like this and when they cant be used, its a real shame.

Coming to the hotel with special needs child it was extremely hard. Most nights he was eatting in the room as the restaurant was too loud. He never went in the pool It was freezeing. Rooms was only cleaned in late afternoon. Key card to get electic to work 2 times it broke. Then the plug to the bath broke. Few of Reception staff i found unhelpful & jet2 staff just sat on there phones all day really helpful too. The food was hit & miss. Went to get a drink at the pool Bar told i was closed then next the lady next to me was served no idea why, no drinks after 11 i went down for a soft drink bar or Drink machine was closed. Our room was far too small for what we needed. Its a really shame as it was family holiday of the year and i couldn't wait to get home. I will Contacting my travel agent tomorrow to see if there any they can do for us after this upsetting stay.

First time in Potugal and what a great hotel. All the staff are welcoming and friendly and if you need anything they make sure you get it straight away. Big shout out to the bar staff - always smiling and helpful. Hotel very clean throughout. Family room was interconnecting - good when you have 2 teenage girls getting ready.... Spacious pool area with no problem getting a sun bed. Pools are cold but then they seem to be everywhere nowadays. Toddler splash park in a separate area. Food very good with plenty of choice and there is also a snack bar open outside of normal restaurant hours that stays open until late. Entertainment pretty good most nights especially D-String who varied their set from one week to the next. Hotel entertainment team also tireless in their work with plenty of activities during the day to keep you entertained if you want to be. Overall a brilliant hotel and would not hesitate to return.

We spent 10 days in this beautiful hotel with 7 adults, a 6 year old and a 4 month old baby. We opted for a private transfer from Faro Airport rather than the transfer coach. It was quicker and hassle free. The hotel is stunning and all the staff are so friendly and helpful. The entertainment team need a special mention. (Especially Pablo, Barbara & Pierre) They all work tirelessly day and night to ensure all guests are included in the daytime and evening activities. There are plenty of fun activities for all ages and abilities. The evening entertainment, after the kids mini disco, is really good, especially the Crazy Show which is on a Saturday night. There are 3 restaurants to chose from, all of which have great choices and good quality food. The snack bar is also available most of the day and evening. The hotel itself is spotless. Nothing is too much for the staff. We loved our family holiday here and are already planning our return next year. This hotel will hold a special place for our family as our son proposed to his girlfriend overlooking the beach at the back of the hotel. We will all certainly be back year after year with our children and their children.

The hotel was very clean, staff very helpful and went the extra mile to ensure guests were happy. The pool area was well maintained and very clean. The rooms were spotless and comfortable. The reception staff were very efficient when a request was made. The restaurants were very clean with sufficient staff to ensure tables were cleared and any issues were addressed quickly. The food was as expected for this type of all inclusive hotel. There wasn’t as much choice or variety over the period of a week. Having said this the food was of a good standard.

A lovely hotel, with some great facilities and more than pleasant staff... The food in the restaurants was excellent, plenty of choice, especially for vegetarian type people, which was pleasantly surprising... The pool areas were meticulously cleaned in the evening, and the gym and indoor pool were very good too. Truly would recommend and you are just a short walk away from a very gloriously long stretching beach, as long as you are fit enough to climb up and down the stairway to it. We would definitely go back again, thanks for a great time in Portugal...