Teresa
13 Μάρτιος 2024
We reserved a room with 3 beds at this location because it was close to the airport and the website indicated that the hotel offered transportation to the airport. I then called and confirmed this information with the front desk and told them when we would arrive. When we arrived, the room we reserved was not available so they separated us between 2 rooms, one of which smelled horribly of raw sewage. So the 3 of us were forced to share 2 full size beds. And then they did not offer an airport shuttle, we had to pay extra for a cab.
Also, this place is located in a very sketchy area of Cancun. It was run down and dirty. The beds were awfully uncomfortable and the bathroom was full of mold. I will never stay at this location again.
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