Duja Didim - Ultra All Inclusive

Beach behind the hotel, very close. Absolutely beautiful! Clear water. Nice rooms, very clean. Very nice staff. Quiet inside the room, brilliant view. Food not on my taste, not the best food so a minus for food. Though, helpful staff and polite. Really nice location and clean. Really good value for money. Fair. I didn't give 5 stars because of some gross and old food.

This has to be the worst holiday myself and family have ever experienced. I can understand this was the last week of the season but they might as well have closed while we were there , Food was ok the first few days but went downhill quickly. most of the food was cold and repetitive. Staff have to be the rudest I have ever met and just did not care . Everything we asked for we were told " we don't have" No entertainment although the hotel manager disagreed ??? nothing to do for a 10 year old, the water park was open for 2 hours on morning and 2 hours on the afternoon probably the only pleasure my granddaughter got during the holiday . the last few days staff were removing sunbeds and parasols due to capacity ??????? they were literally waiting for people to leave. the young lady on the Starbucks counter had to be the rudest of them all , everything we asked for her reply was a very sharp "WHAT" or we don't have, also to the young chap serving at the bar near the beach who threw a drink at the wall when he was informed he had poured the wrong drink, absolutely shocking .Our holiday was NOT cheap to say the least if you pay full price for a holiday you would expect full price service . Would we return to this hotel ? most definitely NOT !

Absolutely awful place / dirty / noisy / cold food / ice cold pools / bland food / dirty rooms / un happy staff. My 10 y/o Daughter had an accident on the water slide when the attendant wasn't watching & she got stuck on the slide & he let someone else going who came crashing into her ! We reported this to reception but they just brushed it off without even an apology ! We had booked this mainly for the water park & she was left scared & didn't want to go back on after this ! We stayed in a 3 star hotel in May in Spain which was better than this place ! Was left very cold after arriving around 1am and having only a thin blanket to sleep under & had to beg for a duvet. Constantly running out of drinks & extremely poor entertainment. I will never return & would never recommend this hotel

stay which we had told reception about but nothing was done. One of the water slides that is for small children was dangerous and we witnessed multiple kids coming down too fast and coming off crying, on the last day hours before they was supposed to fly home a 12 year old girl smashed her teeth on the slide and had to be rushed to hospital for emergency treatment - there was no first aider or staff around to get help. The only lifeguard was at the top of a slide tower and not contactable from the ground. This hotel is advertised as 4 star but it feels like it barely passes as a 3 star. This was our third all-inclusive holiday in a row with Jet2 to Turkey and we had expectations of facilities, entertainment and levels of service due to the last 2 Hotels… it is such a shame but this has put us off of wanting to rebook any more all inclusive holidays and also visiting Turkey again. Save your money and do not go here.

This has to be the worst hotel in turkey All the food was cold None of the staff smiled and it was because they are over worked Only one person serving at the bars so there was always big queues. I watched one bar staff member just empty the old contents of a cocktail with leaves etc in it and just use it straight away no washing of it and I see them do it loads of times 🤮 I needed up washing my own cups Pool was freezing mainly because it was always in the shade of the hotel Ala carte only two were open I thought the place was bad but a few days later when it got busier it was absolute kaos We found ourselves eating out all the time so luckily the restaurants in altinikum pick you up and drop you off for nothing

As a seasoned traveler to Turkey, I’ve returned for ten family holidays, always eager to enjoy the renowned warmth, hospitality, and quality service I’ve come to love in Turkish resorts. I have even left glowing reviews every time. Yet, my recent stay at Duja Didim Hotel was a disaster from start to finish, leaving me with nothing but disappointment and a lasting impression of just how bad a Turkish holiday can go wrong. 1. **Appallingly Poor Service**: Staff were indifferent and treated basic requests as a nuisance, making for some of the worst hotel service ever encountered. 2. **Pathetic Drink Options**: Limited selection, served in cheap, flimsy plastic cups, reflecting a lack of professionalism or hospitality. 3. **Cold, Unappetizing Food**: Meals were consistently cold, tasteless, and uninviting, turning mealtime into an ordeal. 4. **Unusable, Freezing Pool**: The ice-cold pool was unusable, detracting from the beachside holiday experience. 5. **Inadequate and Lacking Basic Amenities**: Basic amenities like tea bags were hard to find, with facilities inadequate for the number of guests. 6. **Tiny, Cramped Rooms**: Rooms were claustrophobic, dated, and uncomfortable, failing to meet basic standards. 7. **Rude, Dismissive Lobby Staff**: Lobby staff were rude and dismissive, making every interaction unpleasant. 8. **Zero Entertainment for Guests**: No animation team or entertainment, leaving guests, especially families, stranded in boredom. 9. **Repetitive, Bland Food**: Same cold, tasteless dishes served every day, showing a lack of variety and effort. 10. **Non-Existent Beach and Pool Drink Service**: Getting a drink by the beach or poolside was a struggle, with poor service undermining relaxation. 11. **Subpar Room Cleanliness**: Cleanliness was appalling, with a bathroom sink clogged with remnants of someone else’s vomit. 12. **Essential Services Stopped Too Early**: Services like animation and snack bars were cut off before the season ended, feeling like a rip-off. 13. **Disgustingly Dirty Beach**: The beach was filthy, with old tissues, plastic bags, and other trash making it unsanitary and disappointing. 14. **Favoritism Toward Local Guests**: Local guests received preferential treatment at bars, causing unfair wait times for others. 15. **Infested Lobby Bar Area**: Outside lobby bar was infested with flies, making it unpleasant to sit outside. 16. **Unhelpful and Rude Support on the WhatsApp Service Line**: The WhatsApp support was as dismissive and rude as the reception staff, offering no help or simply ignoring complaints. 17. **Limited Dining and Bar Options**: Only one out of three a la carte restaurants, snack bars, and bars were open, failing to meet the advertised 'ultra all inclusive' offering. Summary The management of Duja Didim Hotel should be ashamed of the shockingly poor experience they provided. By winding down for the off-season long before the last guests left, they delivered an unacceptable and mi