Leonardo Royal Hotel Amsterdam

地理位置雖然與市中心有點距離，但是公共交通非常方便！酒店對面就是地鐵站🚉！接待處帥哥美女服務態度熱情主動！值得掌聲的是早餐🥣非常不錯👍

The hotel was very accommodating as our flight was cancelled and we were able to get an upgrade. Friendly receptionist and overall positive but room could be a bit cleaner

Super Anbindung zur Metro, man ist in wenigen Minuten in der Stadt, das Hotel ist sehr zu empfehlen für einen städtetrip oder Busines***** nach Amsterdam! Wir kommen gerne wieder.

離地鐵非常近，過一個馬路就是，可太方便了，加分！ 房間大小夠用，不算太擁擠，標間房間更大一點，衞生間足夠大。河景房視野不錯～ 早餐很豐富，就餐環境也很寬敞明亮，加分。

房間很乾凈整潔，酒店設計很有特色，房間三面超級長的大窗户取代實牆，外面就是運河，採光很好很通透，窗簾遮光效果也特別好。早餐特別豐富多樣，算是在荷蘭吃得最滿意的早餐了，後面住的其他酒店，還有意大利的酒店都比較簡單。而且還有帥氣的小哥哥給煎蛋餅，入住的是有很多南航的空姐也住這邊，展會期間中國人也比較多。機場打車過來uber才花了40歐不到，但是其實可以做火車或者地鐵過來的，更划算，需要在機場找人工或者用信用卡買OV卡或者或者票。每天做地鐵去市中心也很快，通勤方便。酒店税費還有其他付費飲食，主要以刷卡為主，除非特殊情況不接受現金

除了地理位置不是十分便利其他的都非常好，房間不大但舒適整潔，早餐環境好，口味也OK。性價比極高，值得選擇。

Very average hotel with an unpleasant stay experience. You should only book this if the location suits your itinerary, price fits your budget, and service is not that important to you. Only plus point is that it is a few minutes walk to overamstel metro station, which you can use to go to some popular locations like dam square, rijkmuseum, albert cuypstraat. Bedrooms are small and not cleaned daily unless you specially request for it. Even when you request for it, only 90% of the room is clean. For example, dirty utensils (eg. cups, forks and plates) are left as it is. The service from the reception staff was honestly not very good. Only half of them serve you with a smile and a few of them do just the minimum to help you. What I was most disappointed with was the professionalism and integrity of one particular staff - Nilesh. On the day of my checkout, my family almost missed our flight because he ordered a taxi that was too small for us (even after I showed him the 3 big luggages which needed to fit into the car) and gave us the wrong information about the airport transfer prices. Firstly, when confronted by the cab driver about ordering the wrong car and wasting her time, he shifted the blame to me and lied that I hadn't request for a bigger car. Secondly, he had originally told me that the 4-seater and 6-seater have the same price, but when the new driver wanted to charge me additional 10 euros, he backtracked on his word and did not offer any help. If i had known this earlier I would have just ordered an Uber through the app. Another big inconvenience I faced was that the telephone was spoilt and not fixed throughout my 5D4N stay. Hence, I had to make almost all of my requests physically at the reception by taking the lift downstairs for 12 floors. The staff encouraged me to download and use an app to make all these requests, but i must admit that the app experience was also very poor. Firstly, it is difficult to log in and navigate the app, secondly on average the staff take 2 hours to reply to my messages on the chat, by then i was either asleep or had already left the hotel to explore the city, hence it takes ages for them to even check the room telephone or give extra tissues.

自我感覺床墊偏軟了；衞生不錯，服務也很好熱情周到，早餐的就餐環境不錯；交通便利，出門就是地鐵🚇站，在這個位置的性價比算是可以，推薦。

非常棒，交通便利，在地鐵旁，入住體驗好，服務很好，酒店電梯超快，房間都超級棒，早餐更是超級棒！