Hotel Sparrow

It was pleasant experience, very co operative staff, food was delicious. Rooms are spacious and well maintained and hygeinic. Mr. Wasiq was very supportive and co operative and also gave us some useful information about the local weather conditions, locations to be visited etc. Happy to visit again.

Very good hospitality, good behaviour, good rooms and food. And also good staff and personalized service. I strongly recommend some personal Mr Wasik and Mr. Azad Ahmed. Thank you for all staff and related persons. Please do visit this property.

Me and wife stayed here for 2 nights. The hotel rooms offer breathtaking views of the mountains. Property is far from main Pahalgam and lidder river but it is peaceful and good area to relax away from hustle bustle. Also, there are few constructions in front of hotel which hinders the Mountain Views for left side rooms. The good things about the hotel is the Food- they had many options in breakfast and dinner buffet and buffet was reasonably priced. Food was tasty and we were content. Hates off to the chef. All the food items we tried were tasty. Services by Muzaffar and someone whose name starts with S I can’t recall from dining were very good. We were even provided welcome drink during checkin. Sajjad also provided good services and kept checking in room to see if we needed anything. Rooms are big and spacious but there were so many flies that was a nuisance. Even if we closed the windows, the flies used to manage coming inside. Rooms were not sound proof. Cleanliness was an issue in the rooms as the floors were not that clean plus we could see many areas on walls and windows where some guests must have swatted the flies and the fly was still sticking there. The lifts were also not clean. Bathroom was big and clean but the amenities were not that great. Luckily we brought our own soaps and shampoos. Considering it’s a 3 star hotel, that seems fine. When we asked someone to clear the table in our room, they did not wipe the table (attracting more flies). We had to clean the table ourselves with wet wipes. One day we did not receive water bottle and staff was reluctant to provide more water bottles which was strange. Overall we liked the stay due to good views and food quality but had to compromise on services and cleanliness. I would still recommend the hotel but would request staff to clean the rooms specially towards the window so that flies can be avoided.