DoubleTree by Hilton Anhui - Suzhou

We stay at this DoubleTree once a year when visiting family, as we chose it expecting the level of cleanliness and standards associated with the Hilton brand. Unfortunately, our experience has been disappointing. During a previous stay, we found a used condom beside the bed. Since then, we have always requested extra attention to room cleanliness. This year, despite that request, we wake up every morning to find a visible layer of dust accumulating on the tables and surfaces, which strongly suggests the HVAC filter in the room may not be properly maintained. This raises serious concerns about housekeeping and overall maintenance standards. Additionally, we have repeatedly noticed guests smoking inside the hotel, including in non-smoking areas, which further affects comfort and air quality. These recurring issues make us question whether the hotel is able to maintain the standards expected from the Hilton brand.

Have stayed at this hotel for night during recent business trip. The experience has met my expectation in terms of location, cleanliness, service and facilities. Would stay here again when visit Suzhou Anhui next time.

Very good hotel

Although in a smaller town it's a perfect place to get out of the big city and relax. Within walking distance there is a large beautiful park by the water that also litt night with walking trails. You can find benches to?plop down and read a book by the water. There is a spa in the hotel, but I walked down to a little shop a half a block away for a reflexology foot massage that included the he'd neck and arms and was quite reasonable. The hotel had a pool that was clean and maintained with windows. It offered room service but I walked down to near the local Wanda plaza to enjoy local food.

Great nice

地理位置優越，窗口景觀很美，特別在高層。酒店設施配套齊全，偶有年久失修的情況，但不影響住宿體驗。大堂餐廳環境優雅，服務周全，態度温和。客人的訴求都能及時迴應解決。

房間不錯淋浴間衞生間也挺好的，門衞小姐姐很好幫我們搬行李，前台小夥子和個子高高的漂亮小妹也很好，酒店還送了電影票，早餐也很不錯，總體很滿意，二十年前在這裏待了一年，二十年後重遊宿州，變化很大，但宿州人還是那樣好客，很好！

房間設施質感很好👍衞生打掃很乾凈，服務態度一流👍。早餐很不錯，關鍵入住價格物美價廉。好評沒問題👍

第一天的房間有問題，前台經理的處理可以給我們換了房送了禮物送了早飯態度也很好，希望以後注意房間打掃 設施：可以 衞生：可以 環境：可以 服務：可以