Ξενοδοχεία με VCU School of Pharmacy, Annandale

During my 2 week stay at the Marriott Fairview Park I was treated most professionally by the staff. My initial room accommodations were not quite satisfactory, yet the front office hurried to quickly remedy any concerns I had and followed up afterwards. The lobby area was under construction and the site restaurant was temporarily relocated; given that the staff/reception never missed a beat in making you feel welcomed and comfortable. I just want to extend my gratitude and appreciation to the OPS Manager/Duane and his entire staff!! It's trying being away on business and it's wonderful to find a hotel that truly cares about their guests! Whenever I travel to the DC area I'll be staying at the Marriott Fairview Park, one of my homes away from home! I can't wait to see their new lobby!! Parking was complimentary. E.R.

More than 30 minutes drive from Washington DC, the hotel price is half cheaper; so it was set for two days in a row The hotel is clean and tidy; well-equipped; there is a gas stove but unfortunately there is no tableware, otherwise you can buy some ingredients to burn some food. Said that there is breakfast but it is extremely simple. In addition to coffee, a little cake, there is nothing else. I feel that it is not as good as no. Anyway, we didn't have breakfast. The indoor air conditioning is good, there is no abnormal sound when starting, and the temperature outside is comfortable below zero.

The room is large and has a kitchen. There are many places to eat nearby.

Nice clean rooms, comfortable bed. We stayed couple of nights good quite sleep. Lady at the front desk was nice. Property look bit old from outside. But no compaint with that once we walked in it was all remoded.

Great front desk service although they need better response to issues that occasionally arise from 3rd party bookings.

I am a travel nurse and I booked 7 days at this location. However, after checking it I was very disappointed. The room had a horrible smell to it, the vent was extremely dirty, and the toilet didn’t work. I then went downstairs to have my room changed, which the night shift assistant helped me with. The next room was slightly better outside of this loud noise that I couldn’t find the cause of. The room was a handicap assessable room, had slight smell as well and dishes were not clean, tub was dirty, and the microwave had old food in it. The next morning I approached Rafeal at the front desk due to the loud noise and me not being able to sleep due to it. Since I was scheduled to stay 7 days, I needed a new room. When I approached him, he was on his phone and didn’t look up at me until I said hello. I then proceeded to ask for another room due to the loud noise. Without him looking into the computer, he told me that “there’s no other room”. I asked him if he could please look because last night the other attendant was able to move me due to a toliet issues and the smell of the room. He said it again, there’s no other room. I then asked him to change my departure date to the next day because I’m extremely unhappy. He did, I asked will I get a refund after check out for the $800 I was charged, he said he wasn’t sure. His attitude and demeanor made me not want to stay here anymore ! At least the night shift attendants were nice. I checked out this morning and was greeted by Marie. She was a breath of fresh air. I proceeded to tell her about the problems o had and She apologized for my issues I had at her location. She was very empathetic & told he how I can voice my concerns. I appreciate her great customer service!

The overall appearance of the building was dismal at best. I don't think the sheets were changed from the last guess. The towels didn't appear to be cleaned as well. I really just think nobody cared about anything around there because of his cheap price. The room was non-refundable as well I wouldn't recommend unless you're looking for a cheap place where you can guess whether the things were cleaned or not

The place was really nice everything was clean and organized and I love to come back to this property

I enjoyed the stay here. The utensils and dishes are often hard to get enough of. For example, I wanted some forks, but they were out. They had plenty of dishes for me to use, and I had brought along a spoon, so I ate with the spoon I brought with me. Otherwise the rooms are adequate to move around, and the queen size bed was firm and comfortable. There are three pillows of various firmness and thickness, so should suit most people. The breakfast is paltry, only consists of instant oatmeal and granola bars. There is plenty of coffee. Once coffee ran out, so I notified the management, and they started a new batch right away. Per posted policy, they don't clean the room if staying less than a week.