Επισκέπτης Χρήστης
31 Ιανουάριος 2023
We were provided with rooms after a long conversation with the staff and argument with the owner, were trying to call yatra and waited for an hour since there was no quick response from yatra.com we had no choice but to take those worst rooms. The rooms were not up to the mark. We were given the worst rooms of the property and there was no TV in the room and the tv in one room waant working, one AC was not working for almost 6 hours. After complaining they came to check the ac after 6 hours. The exhaust fan area was left open in the washroom.Some of the lights in the room were burnt. Leakage in the ceiling, Ac was leaking, door was making noise. And the worst part was property owner was so rude as he said he did not accept our booking because it was for low price and even said "IF YOU WANT TO STAY THEN STAY OR ELSE YOU CAN GO" this is not the way of talking to the customer. We tried calling yatra customer care for cancellation but no number was available and the one available we were not getting any response on. The owner Mr. Rohit Nageshkar was so arrogant, disgusting and mannerless creature. Will never recommend this place we paid 1462 for per room ..useless, the rooms are not worth 500, I wouldn't even stay there if it was free of cost. That pathetic place and service.
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