Maison Viktoria Augsburg

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Sehr freundlich war der Check-in bei der Ankunft. Alles wichtige wurde souverän erklärt. Zum Frühstück wäre es schön einen frischen Obstsalat mit Naturjoghurt zu genießen. Ansonsten war alles prima. Gute Matratzen und viele Kissen zum schlafen.

Excellent standard of room and furnishings and great breakfast.

Located directly opposite the Ausburg Hbf, this 4 stars hotel is indeed great for a good stay! Requested for a back facing room, given 301, spacious Superior Twin room with a bathroom & bathtub. TV was big, minibar, safe & kettle but no coffee/tea. Check in was at 3pm and we were allowed in only at 2.30pm, dead tired after been walking from 9.30-2.30pm! While waiting for room, we were offered tea/coffee at the hotel breakfast area. Sound proofing was good when windows are closed. Small but fast elevator. Breakfast was quite expensive and was not included in our rates. Common areas of the hotel are tastefully furnished in a classical style, love it! Location is really superb - opposite a mall with Rewe supermarket & dm Markt. And next to a shopping street with Muller, C & A, Peek & Copllenger (spelling?). Overall, a good one night’s stay for us.

Very friendly and helpful staff. Room basic but clean and comfortable.

Nice room in central location but no desk service and locked lobby, making it difficult to find hotel parking and our room key.

Everything was perfect, starting from the staff to the accommodation.

This hotel was incredibly dirty and I would not stay here again. The one positive was the man who worked the front desk - check in was very easy and he was friendly. However, the first room we got to was disgusting. There was hair all over the bed and pillows, the floor was filthy, and it was obvious nothing had been dusted. We were only staying one night so we decided to ask for a change of sheets and suck it up. Again, the man at the front desk was very helpful and moved us to a new room and was extremely apologetic! He even gave us champagne and orange juice as an extra. However, the second room was pretty dirty as well. Still dirty floor and dust everywhere, but the sheets looked cleaner so we again decided to deal with it for 1 night because it was late at this point. Overall, I would go elsewhere due to the level of cleanliness.

Super!