Επισκέπτης Χρήστης
24 Ιανουάριος 2024
Everyone who is planning to stay, please do read it. You get much better service and quality when you pay that kind of a price. The regular Indian standards are much higher, they are just fooling with ratings and overseas tourist must take well care before booking. This hotel is a complete disappointment. Do not go by rating as nothing is as per picture shown. My stay was extremely short and very I am glad that I never extended it even though at booking time seriously thinking of. The price they charge nowhere matches with the services both in reference to food and service. Since they are getting good business, arrogance has gone in the heads of all senior management though the junior staff is nice. I checked in at 9:30 PM and was to leave next day early morning around eightish. Since we were tired, ignored the basic problems: 1. Washroom did not have shower caps 2. Sound proofing is very poor, you could hear all traffic sounds in the rooms facing road 3. There were no slippers 4. Even though we were a couple, they only provided 1 towel, which was latter replenished with a second one 5. Bed was not made properly as all accessories were not removed 6. Toilet was not cleaned well, half job done Since we were extremely tired, we ignored them. Breakfast is just very very ok kinds. I do not know what people are admiring about it. It is a very basic breakfast with minimum dishes and nothing good about them. They only decorate tables well but the quality of breakfast is sub standard. There are much better options with this kind of tariff. Another shock came at the time of Checkout. Since a person sleeps, saliva is bound to come and put little stain on pillow cover. To my shock, they put the the cover on reception table, ridiculing me and demanding to pay an exorbitant price. Ms. Yogita was at the reception and this was really embarrassing. I asked her to speak to some senior and she made me speak on mobile to Mr. Amit Khan who was more rude and blunt, and she later told me that he was front desk manger. I requested her to make me speak to GM, as informed, Mr. Lakshman Patil, on which she replied that he has refused to speak. With no options, left, finally paid and left. It is not a matter of few hundred bucks but the attitude of the hotel. I would again request everyone to AVOID it completely particularly my overseas friends.
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