There is a sign at the lobby that indicates no smoking in the hotel and a $500 charge if you’re caught smoking. Totally understandable. But they charge $5 more per night for a “No Smoking room.” That’s just shady, misleading, and greedy.
No mention about complimentary breakfast upon check-in and when I asked if they had a piece of fruit or muffin or anything upon check after I realized in an email that breakfast was included, they said no. That’s absolutely pathetic. Your guests pay for a night stay that includes breakfast but you can’t toss them a damn thing when they realize upon checking out that a breakfast was included, and your front desk attendant failed to mention it or the breakfast hours…
I don’t care. Go hungry was the message I basically received.
Do better.
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