Ayr Traveller's Motel

For the past few years this has been where I stay when travelling through Ayr. I haven't been to the motel in the last year or so. It seems the motel has been sold? The new owners do not seem to be maintaining the rooms as I've experienced in the past. Everything seemed a little more run down. The restaurant and bar in the hotel is also closed. I might stay there again, but I'll definitely explore my options before committing.

One night stop for work, arrived late but restaurant was still open. Food was very good for a small place and prices reasonable. Room was spacious and quiet with clean amenities. Toilet seat was broken. Bed comfy and check in wad easy, plenty off street parking. Easy walk to town.

Our family went for a meal at their restaurant Burnt Sugar. The service was the worst part. We ordered our meals and did not see the staff again. One empty plate was removed and I had to clear the rest myself. We bought more drinks and had to get them our selves while 3 staff chatted. For what was charged the food was not much better than cheap pub food.

Nice quiet motel with large rooms. Ample parking in quiet location, even though it is the main road through town. The bed was soft, the room was spotlessly clean and I would happily stay here again. Restaurant and coffee shop on site. Regretfully did not have a chance to try due to our late arrival and early departure.

Disappointing stay. Rooms were noisy, especially at night. Could clearly hear people walking around in the rooms above and a tiled internal hallway that dissects ground floor accommodation creates an echo chamber effect. Some rooms were below par with timber veneer surfaces 'bubbling', towel rails that fall off the wall (a known and long-term issue, according to motel management), and a musty smell present. 'Real' glasses, china and cutlery replaced by paper cups and bamboo plates and cutlery due to COVID concerns, according to a note left in the rooms. COVID has been under control for quite a while, so continuing to provide low quality disposables possibly has more to do with saving money (less housekeeping) than mitigating health risks. At $175 a night, the overall standard didn't match the price point. Restaurant food and service were poor. Our group was served five meals that were not up to scratch. Polite feedback was ignored by wait staff with no attempt made to remedy the situation. Elsewhere in these reviews, you will see motel management responding to negative feedback by claiming they would have fixed things, if only they'd been told at the time. Well, despite telling management about five unsatisfactory meals that included some expensive dishes, management advised the poor quality was due to the chef being temporarily replaced by a backpacker! Shame we weren't made aware of that before we ordered. There was no attempt by management to make good a poor experience. Running a motel and dealing with the public are demanding. I get that. But on this occasion, this property and its team didn't meet reasonable expectations, in my opinion.

Great dinner in a hidden little gem in Ayr. Don’t miss the friendly service and great seafood chowder. Worth a detour! Nice big and clean rooms. This town is small and lovely and the motel is a great place staying at especially if you are looking for a great dinner too.