Laico Tunis Spa & Conference Center

Η υποδοχή άλλαξε τις ημερομηνίες και μετά δεν το δέχτηκαν. Ανάγκασαν την Etra να πληρώσει ένα τέλος Δεν είναι καθόλου θετικό ξενοδοχείο, σίγουρα δεν το προτείνω.!!!!!!!!!!!!

Ξαφνικά ακυρώθηκε μονομερώς. Δεν είχε νόημα να κάνω κράτηση.

酒店真的很不錯，房間不大但很舒適，地理位置也好。

I stayed in this hotel in November 2024 for 4 Nights whilst on a business trip and my experience was significantly below my expectations for a supposedly 5 star hotel. I booked here at a short notice based on a local Tunisian friends advice. However, i understand that it seems that there standards have deteriorated significantly in the past months recently as they are currently undergoing a change of management to the Radisson Group. Upon Check-In, the staff at the reception was not efficient at all, it took them 1.5 hrs after my arrival before they could complete the formalities and allocated a room to me. The staff at check-in promised me she would be creating a Radisson Rewards account for me which did not happen to date. Moreover, during my stay there every night from 1am to 2am I was woken up loud music coming from the Nightclub in the hotel. To add to the horror, I decided to have dinner at the Dar Zmen Restaurant on one of the nights to find a hair in my lentil soup. After I pointed out finding a hair in my soup, the restaurant staff attempted to convince me that it was a carrot fiber which it was not! Taking the elevator from the 4th floor to the lobby was incredibly frustrating. It often took around 30mins for the elevator to arrive and when it finally did, it stopped on every single floor making the journey down unnecessary long. I shared my negative experience with the staff during checkout but all I received in response was a dismissive shrug as if there was no care for anything shared with them. I would never stay in this hotel again!

Very bad attitude behavior from the reception employee at night shift. Management should train him how to treat the hotel guests.other services were acceptable. Room cleaning very good. Breakfast is good and has variety. Bell boy friendly. Housekeeping staff was helpful. Hotel location is very good near to the airport

A good surprise. I didnt expect that in city center 5-star hotel. Very good value to money. The staff are friendly and helpful. Open buffet dinner in Ramadan was great. A good place to hold meeting or a function. The safe in the room is locked!!. Ask the frontdesk for help.