Ξενοδοχεία με Giardini di Villa San Cataldo, Bagheria

We selected this hotel because it was within reasonable proximity to Palermo and had both parking (€10 pn) and a decent sized swimming pool. But we were disappointed to find we were treated as 2nd class citizens, partly because we weren’t members of the D Club (apparently it’s a time share to which we’d been oblivious when booking) and partly because the quality on offer from a 4 star hotel was so lacking First impressions seemed encouraging. The grounds are attractive, there’s a large car park and check in was straightforward. But the devil was in the detail As a non D Club member we discovered our areas of access to some parts of the hotel/facilities were limited. We were confined to a compact, very busy area of the breakfast/dining room where it was difficult to find a clean table (whilst the D Club area was largely empty) - and we were excluded from using the padded sunbeds and best areas around the pools But our two biggest complaints were the quality of the food and the attitude of some of the staff Breakfast (included) and the buffet dinner (€30 ph which included a half bottle of wine) were both, frankly, appalling, offering a poor selection and an even poorer quality of main dishes. There was absolutely no ambience in the dining room which was windowless and akin to a staff canteen. Fortunately the taverna opposite was very good and as we had a car we were able to explore other local restaurants. Many of the staff were clearly far more focussed on making life easier for themselves than for their guests. On several occasions at the upper pool area, we had to go into the bar to order drinks as the waiters walking by seemed oblivious to us - and the staff at the lower pool bar came across as surly and disdainful. And standing at reception we found ourselves having to wait to be served whilst the staff (having seen us) chose to unload a trolley full of breakfast bags rather than to attend to us. That said, the cleaning staff seemed generally efficient - and Peppe, the boatman, took us out on a super trip around the bay area Our room was “compact” and provided only the bare essentials (including a fridge and tv.) There was a decent sized balcony but with only 1 chair The mattress was rock hard, the bed linens were adequate - but the “white” towels were grey, thin and ragged (although the pool towels were good quality and generous sized) The shower was of a reasonable size and very powerful with both hand held and overhead heads (but with some evidence of mould). There was a magnifying mirror but the bathroom mirrors steamed up quickly as there was no extractor fan. A decent hairdryer was attached to the bathroom wall. There was hard soap, shower gel/shampoo but no conditioner or body lotion - and certainly no robes or other luxuries. The bathroom side wall and door was of frosted glass which offered little privacy (and absolutely no soundproofing/privacy). There was a double wardrobe with 3 drawers and a safe inside. The

This place has a very high standart of service and high quality accomodation itself. After quite bad experience with another hostel in Palermo i moved to Casa di amici and was very surprised by finding such a high standard of service This place is new, fully equiped, very clean, perfectly organised and have a very interesting design ( with elements of ethnografic exhibition- trafitional music instruments and other artefacts). I was happy when I found that my room was really big, with high ceilings, perfect conditioner and -what is rare in hostels-each guest had its own bed. Other rooms (kitchen, common area, terrase, balcony) are also big, clean, perfectly organised in each detail. Bathrooms looked completely new, with perfect and ideally clean everything. Receptionists put a lot of efforts in providing very high quality service. They were very friendly, responsible and professional. Thank you very much and I must say the owner and staff did and do a great job.

Been in this location between the 11th and 18th of August . I`ve visited severals hotels in Palermo due to the fact my family lives there, but always stayed in 4 stars and above. So, I was wondering what time was going to be. Wow , I was wrong! Reception : Extremely friendly service at arrival , the girl ( julia, i guess ) was absolutely wonderful on explaining us all the hotel`s facilities and times and showing good care for us. Room : An exquisite room with an AMAZING view , we took the one with balcony, we could see the whole city, fridge freezer full of different drinks, and several bathroom towel . And honestly , I`m very clean freak , and that room was spotless. Facilities: To find an Hotel in palermo with swimming pool wasn`t easy ...but with 3 swimming pools I reckon impossible, in the end of the day Palermo is a city surrounded by beaches so , not many are really keen on stay at the pool, but because of the location of the Hotel , those pool were the best, expecially the one that look at the city, fantastic. Restaurant : If you wondering where to eat , you have 2 choices , or going around in Palermo with the crazy traffic and been ripped off by a turistic restaurant or... enjoy an amazing service and the restorant ( i capricci di Cristian ) at the 5th floor of the hotel. OMG! the pizza was perfection. The pasta dishes pure art, and the desserts so delicate. I almost had dinner everyday in there, obviously a la cart...and even reasonable prices. The service was spot on, restaurant was full but 2 waiters managed to run it smoothly. Breakfast included : I`m italian by blood , so I didn`t mind croissant in the morning , but my partner is english , so he could choose a nice savoury breakfast with parma ham , salami etc...drinks were included too, which I was expecting it...and even if you see the orange juice coming from a machine , was actually quiet nice. Location: I knew what I was going to get , the hotel is far from the city and a taxi can be quiet pricy from there ....but ....surprise ....they have a transport service from the hotel to city center and back to the hotel, just following their timelines but 14euros p/p with return , I thought was a bargain , a taxi would had cost us about 80 euros (not joking). I had the chance to congratulate the Hotel Director , a very nice man that walks around doing basically anything he can do to make that place even better, I saw him cleaning , I saw him serving at the kiosko near the pools, telling people off from the glass that face the pool ( obviously for not respecting the rules ) this guy is amazing I must say. Conclusion : 3 Stars ? MMMmmmhhh I`m not sure, I`ve been in many 4 stars in Palermo and they were absolutely horrible . This structure deserve more than 3 stars, I truly reccomend it , and we will definitely come back. Thanks to the staff and management .

We have loved our stay. The room was very spacious, the location unbeatable and the service was friendly. This hotel is sophisticated, tasteful and wonderfully affordable. Some remarks: on Saturday night the music from the rooftop was loud. Our bathroom toilet was a bit smelly, but not unbearably so. We had drinks on the rooftop, where there was w nice urban vibe.Breakfast was delicious.

Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.

Ho alloggiato in questa struttura per 2 notti ed ho scelto la suite con vasca idromassaggio e sauna in camera che devo dire ho apprezzato parecchio Ho un apprezzato un po’ meno la camera Letto e cuscini scomodi per le mie abitudini in quando letto bassi e materasso scomodo cuscino troppo piatti Ritengo che se prenoti una suite dai per scontato che la colazione sia compresa invece la mattina scendo nella sala colazioni e mi viene riferito che non è compresa la colazione ,cosa che mi fa restare parecchio male, La vetrata della camera è fornita di tende che non chiudono bene per cui al mattino la luce entra in tutto il suo splendore anche il kit di cortesia bagno lascia a desiderare Buona la posizione un po’ scomodo se arrivi in auto il parcheggio dista un po’ . Peccato soggiorno un po’ sotto le mie aspettative