Επισκέπτης Χρήστης
2 Ιανουάριος 2023
Stayed here a few times for longer trips - The staff are great guys, Made, Wayan and Agung and look after the property well and are friendly and kind towards the guests. The different units at this property are modern with decently equipped kitchens. The pool is great for swimming lengths or relaxing. It's a very good location, with the Bintang supermarket right next to the property and the beach (Double-Six) , an easy 10 mins walk away. I would caution against using Agoda though, as after 20 years of booking through them for my many Asian trips, I've just suffered a disgraceful customer service experience I've ever had with any company in any sector! Agoda were forced to finally issue apologies and a full refund on a different property, but only after evasive, rude and obstructive customer service incompetence. Luckily, I recorded voluminous video and photographic evidence. Shockingly dreadful experience in the context of a holiday experience. I booked Bali Yarra Villa after a terrible experience at Bali Rich Villa on Bali, which was and still is an 'Agoda Preferred Property,' even though it is terrible run down and very dangerous, with exposed cable in leaking walls. Avoid Agoda where possible, unless it's the cheapest and then you do your homework and look at recent reviews and find photos of properties you see on Agoda as Agoda's 'newly added' photos are certainly not newly taken! The photos of Bali Yarra are up-to-date and it is as good as it looks in the present.
Μετάφραση