Επισκέπτης Χρήστης
1 Μάρτιος 2024
Good Points: The Pemuteran beach is really excellent and the hotel has a long range of trees along the beach providing shadow to the hosts. The hotel has rooms and bungalows in a nice garden, with a good distance between bungalows. The hotel provides beach towels. Bad points: Our bungalow had some empty space between the walls and the roof. Not only it does not make air conditioning as efficient as it could, but the mosquitoes get through! I think it is the same for all bungalows as they are similar. The breakfast is OK but not great. No pastries. You have to pay additional fee for regular coffee. The fruit platter is limited and always the same. During our stay, it was the season of rambutan, mangoustan, mango, but we never had any of those local fruits. But the worse is the service. Actually, the problem seems to be more in the kitchen. There is plenty of staff to serve, but they are waiting for the dishes to come out of the kitchen. Once we had to wait over 45 minutes. The hotel has connected TV but when we arrived, it had not been connected properly. The staff had to come afterwards to fix it. The electric light is weak and at night it is dark difficult to see what is on the table. We gave some laundry to clean, but the laundry returned was not ours. During one day, the toilet flush did not work, the next day it came back. Overall, the value for price was way under our expectation. It seems there are better hotels on the beach. Finally, this is not a bad point, but something you have to be aware of: - the bungalows are each surrounded by a pond. You access to the bungalows by walking on some sort of concretes plots. My wife has difficulty walking, so the hotel built a special wooden bridge over the plots to cross, and it was OK. But no access if you have a wheelchair. And the frogs in the pond sing at night, which you may like or not. - this hotel accept dogs
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