Best Western Sukhumvit 20

The hotel is so small. Under expectation of Best western standard. No facilities at all. Bed is ok. Room looks ok. But don't feel so clean, don't know why, may be lighting. Lights are too dark in my opinion. Reception (short hair, chubby woman) is feeling annoying talking with me all the time. Don't have service mind to talk. But the rest is ok. I requested for extra chair, they helped provided (luckily, I talked earlier with the night shift because day shift they just said No) Overall, hotel is ok. Service is average (some good, some not impressive) location is so so. Parking is so limited up to 5 cars only.

Good hotel. Room is spacious. There was a super king size bed, but a little hard for me. Location is at city center and great for various food option. Will consider to come back again for my upcoming business trip.

Good location considering the price per night. Compared to the hotels near the train station, this hotel price is affordable. Will be back soon.

When I was a kid back in the 90s, a Best Western Motel was where you stopped on overnight car drives because Dad was tired and didn’t want to drive all the way to the Gold Coast. They used to be very basic with ugly stained brown carpet, floral bed spreads, and a lingering smell of smoke 💨 and nasty spring base mattresses that threw you onto the floor if you rolled over in your sleep. Thankfully, Those days are gone!! BW has really done an outstanding job at rebranding itself as a sleek nuvo contemporary business hotel. The room decor is sleek and modern with touch lights and super comfortable KS bed. The hand held shower nozzle is absolutely huge and could also be used for hosing down large circus 🎪 animals. The nozzle actually provides different jet streams and I love this. The mini bar fridge is silent and doesn’t make an annoying humming sound. The staff were very accommodating with all my needs including a wake up call and laundry. I was hoping there would be a pool of some sort to cool off but alas there isn’t one. The restaurant downstairs serves plenty of drinks, cocktails, and well priced meals - but being in Sulhumvit you are really spoiled for choice at the eclectic variety of restaurants within walking distance such as Korean BBQ, American Burgers, Italian, Indian and Georgian/ Greek cuisine. I enjoyed my stay at BW and the new rebranding makes it a welcome change for your next short term stay. Thanks for the comfortable vacation.

Everyone is good smiling, very nice hotel. Staff are very helpful. Change the room from 311-607. Three ladies are very kind.

Clean and decent 4 star business hotel

Good and nice hotel

The hotel is 450 meters from the shopping mall Terminal 21. The room was very clean and the bed very comfortable. I booked this hotel for my husband’s business trip. Also, the hotel staffs were very friendly and helpful because it was is first time in Bangkok. I highly recommended this hotel best price for best services, the receptionist English level is also very good.

Everything is good