Centara Watergate Pavilion Hotel Bangkok

The service of the hotels staff are excellent. They are friendly and attentive. The bed is comfortable and location is near to shopping place like December and Platinum Mall.

The location is convenient to famous places around Pratunum. The staff takes request seriously and will response promptly. The hotel will aleast welcome you with a plate of fruits in your room. Only thing is the night market within watergate doesn’t have much things to see.

Staff were mostly very friendly and greeted or acknowledged us when they see us which felt very welcoming throughout the stay. The drop-off point was always with at least one staff who will be very proactive and alert to guide or open all the car doors throughout the day, even late at night. Housekeeping was very very impressive, rooms were very well maintained and cleaned properly everyday. Happened to meet one housekeeping lady one morning and she was super bright and cheery when she greeted and checked with us if she can clean the room. She definitely made the start of the day so happy and delightful! Unfortunately, we were there at the period that the hotel was doing maintenance works for the outdoor pools (not swimming pool) and also wasn't able to visit the level 20 outdoor restaurant as it kept raining. Therefore, we were unable to take any pretty pictures of the views which was one of the regrets we had. But that was secondary as we did experienced one of the best service and enjoyed the beautiful and clean interiors, which was my best stay in all the years I had visited Bangkok and visiting different hotels. Overall, I am so impressed with the positive vibes and smiles of all your staff. The professionalism and service levels were all in line throughout all levels and kept high regardless whether it was concierge, front desk, security or housekeeping staff. Would definitely stay again and hope that the standard will be maintained and blow my mind away again on my next visit!

We stayed here for my daughter 5th birthday celebrations. Attached are the surprised that prepared by the hotel. My girl loved it. Walking distance to platinum mall, pallladium mall, Big C. For those loved night market can considered to stay here. One things that a bit disappointed which is they don’t have swimming pool. The kids a bit upset for this.

Great hotel near shopping area. Shop, eat, shop, eat and repeat! Cheapest and cleanest massage shop just downstairs too. Good service and yummy food for room service. Very satisfied and will definitely be back!!

The hotel lobby is on 9th Floor. The entry (car to drop off and to the lobby) to the hotel was unpleasant and looked shady. I don't like. The lifts were also in bold colours and didn't exude a comfortable feel. Lobby is not grand but there's a Starbucks corner. Room was bright but lousy toiletries Pool was closed for renovation. Breakfast area was rowdy. Food quality and spread were acceptable though. Needed a short walk to the main road. Not convenient.

Good location within walking distance to many malls and shopping/eating places. Big, spacious and clean room. Highly recommended.

Love the location of the hotel, is pretty near to the message places and downstairs also have a small night market. Hotel room is clean.

The room was very clean and equipped with full amenities except the smell at the lobby and ground is unbearable… I wouldn’t want to come back agsin.