lebua at State Tower

Lot of noise in the room because of some constuction in rhe next room . Overall superb hotel , great location and good food .

Positives: - Spacious Rooms: Guests will appreciate the generous room sizes. - Special Gestures for Celebrations: The hotel acknowledges special occasions like honeymoons with a small slice of cake and heart-shaped balloons on the bed upon arrival. Negatives: - Aged Furniture: The room's furniture appears old and could use updating. - Quality of Welcome Gift: The welcome cake was dry, indicating it wasn't freshly made. - Medicinal Policy: Unlike some lower-starred resorts, the hotel refuses to provide over-the-counter medications like heartburn remedies. - Service Rigidity: - Rooftop Restaurant:Guests cannot view the menu without making a reservation first. - Limited Amenities:Requests for common items like mint were denied, even though it's used in the hotel's beverages. - Room Upgrade Issues: Despite online availability, requests for room upgrades for lounge access were declined. - Language Barrier:The staff's level of English does not meet the expected standard for a 5-star hotel. - Flexibility in Service: Simple requests, such as for a few slices of cheese at the restaurant, were met with confusion and denial, indicating a lack of flexibility and willingness to accommodate guest needs outside of the standard offerings. Overall, while the Lebua Hotel has the potential to offer a memorable stay through its spacious accommodations and celebratory gestures, its service limitations, adherence to inflexible policies, and challenges in guest communication need significant improvement to align with the luxury experience it aims to provide.

I have stayed at this Hotel before, can not fault the Hotel. The buffet wasn't up to much in the morning and afternoon, plenty of Drink. Last time you could choose from a menu and relax my the Pool.

It's a very comfortable hotel with amazing views and nice breakfast. Very enjoy staying here.

it’s a very nice hotel to stay, staffs hv good hospitality and extremely helpful. can tell the hotel has certain age as well, but it looks very well preservation.

Well this is a lovely experience staying here in the fabulous hotel…. Everything was of the highest quality and staff are very professional and friendly went to roof top and had a good look around plus soaked the experience up breakfast was ridiculous….. so so much to choose from .. balcony was lovely sat out at nite and this morning…. Defo worth a visit it’s got a very special feeling and atmosphere I enjoyed it very much I been 15 years or so ago and it still felt outstanding

Me and my friends go often there but mostly to restaurants. It was our first time to stay at the hotel. And we booked this hotel for few hours to just celebrate of our friend bachelorette party (party theme was hangover so we decided to book a room and I informed this information prior that we are planning to have more guests but just 1 person will stay night) the most terrible experience was with sky bar that ruined the whole mood (the way how stuff treated us there was the worst in my life) not only they directly went to the bride and told her to leave the space if she don’t want to buy anything (some of us bought drinks but they didn’t count it) but the manager wanted to check if we are really hotel guests so he asked for more information and even do not hesitate to showing us they he is going down to check. We ve been there just 15 min and we tried our best to do not bother others since we understand that people might be resting, but all of them were super nice and wished to our bride the best (there about 5-7 people). In overall facilities in room is in not only good condition however the view is stunning especially on sunset. Breakfast is amazing and hotel staff is great (especially additional thanks for the guy that helps us on the first floor).

One of the best hotels at Bangkok I visit Bangkok since 1993 and Lebua is my favorite one 👌🏻

The hotel is ok, with extremely spacious room which is nice. There is very good F&B with Michelin stars restaurants and amazing rooftop bar. The main Building lobby (not hotel lobby) looks crapy though and almsot like a ghost town The deposit asked upon arrival was however not in line with the market a 10000THB was asked whereas other hotel would ask for similar length 2-3k THB Deposit.