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It was great to stay at such a nicely kept up property with welcoming staff. All the little things are done right. Pool/spa, ice machines, room amenities, everything just worked and was in good order. Restaurant was good. One of the better HGI properties I've stayed in!

The friends we went with were particularly convenient from the airport. It was good to take a taxi directly. Then the front desk service was very warm. We stayed at so many hotels and felt that the price/performance ratio in this hotel was still very high.

It’s only fair to give it a four because of the price. It was quite reasonable in comparison with every place else in the area. Overall, I would consider it quite dated. It has seen better days, but it’s management is trying very earnestly and my check-in boarded on delightful. The included breakfast buffet was more than adequate. The room was well equipped, but far from luxurious. The bed head, lots of pillows, but wasn’t that comfortable, a little firm for me. They had plenty of hot water, even though they had those old style faucets that I do not like I made the best of it. At first glance, I thought there were leaves on the floor of the tub, but it was just where the coating had chipped away. Housekeeping did good a job as they possibly could with what they had to work with. Be careful the driveway had craters reminiscent of the surface of the moon. If you have a construction crew, you’ll have to put up for a few days a week. This would be the place to go.

AVOID THIS DUMP LIKE THE PLAGUE! THIS HOTEL ROOM WAS ONE OF THE WORST HOTEL ROOMS WE'VE EVER HAD! BATHROOM ISSUES: 1. There was something that looked like dried diarrhea splatter on the front of the toilet that hadn't been cleaned up on the base of the toilet. 2. The liquid soap in the dispenser looked like it had been there forever and was partially congealed and looked disgusting. 3. The cheap folding door leading into the bathroom was broken in 4 places on the top, making it difficult for me to open and close. 4. The metal towel rack was so rusty I was glad I was up to date on my tetanus shot! BEDROOM ISSUES: 1. We reserved a King Size Bed Accessible Room on June 10, 2024 with our credit card. AFTER the cancellation date had gone by, staff notified us by email that our King Accessible Room had been given to someone else, and we now were assigned a 2 Queen Size Accessible Room. They were going to charge us for the stay if we cancelled, so we begrudgingly agreed to accept the room. 2. We got to the 2 Queen Beds Room, and as I had suspected, the room was too small, and I could not fit my wheelchair into the space between the two queen beds! The only option was for staff to push one of the beds against the wall to accommodate the wheelchair. This meant my husband had to get into the bed from my side and crawl across it. He had to sleep with his body up tight against the wall. It also meant that his CPAP hose had to be stretched from the nightstand across my side of the bed to reach him. 3. The hallway leading to the room had a raunchy odor. According to the staff, some of their ”long term guests” apparently are allowed to cook in their rooms and open their doors so the stench comes out to the hall and other rooms. I had to spray our own air freshener in the room 3 times to get rid of the stench from other guests cooking. 3. Something (maybe the springs?) inside one of the beds squeaked/creaked very loudly whenever someone sat on the side of the bed (and we're both average size people). 4. The wooden desk had a long piece broken off the front, and it was left just sitting on the side of the desk. No one had reattached it back on the desk, or even bothered removing the jagged piece of broken wood from the room. 5. The room clearly hadn't been dusted in ages, as you could see a layer of dust everywhere, especially on the lamps. 6. When I opened the nightstand drawer, it contained a bunch of old ketchup packets from a prior guest. Who knows how long they'd been in there! 7. The microwave had what looked like a burn mark on the inside of it. 8. Young children were running around in the hallway and screeching at the top of their lungs after 10:00 P.M. BREAKFAST ISSUES: 1. The breakfast was served from 7:00 - 10:00 A.M. The scrambled eggs, bacon, and sausage were merely lukewarm at best when we arrived at 7:15 A.M. and we did not see any microwave in the dining room to heat everything up. STAFF ISSUES: 1. We were t

There is a corridor connected to the airport, very convenient

Everyone here has been courteous and helpful. The cleaning staff did a wonderful job. The restaurant food was well prepaired and tasty. The waitstaff were prompt and courteous. The hotel is clean and located close to the freeway, which made it easy to get to other sections of town.

Convenient hotel right off the highway. Rooms are nice, very disappointed that we were here for 4 days and no one cleaned the room. When I asked the front desk, she said the only clean rooms every 4 or 5 days during season, and continued to play on her phone. When i stated that we were told upon check in the room was to be cleaned every other day, she said oh well, and back on her phone. Totally unprofessional. Breakfast was ok, by 7:30 no oatmeal or grits, better at Hampton inn.

We absolutely loved our stay at this hotel. the staff were amazing and the facilities are beautiful. They provided shuttle service to and from the airport as we were travelling. They have a very low parking charge as long as you have a stay on one end of your trip. The lot is a nice covered parking garage. We also had an amazing shuttle driver who even gave us a little tour of Bangor and some famous sites. Went above and beyond, We also had an opportunity to catch a few horses training. I would highly recommend this hotel. :-)