Ξενοδοχεία με Guanyue Palace, Μπαοντίνγκ

Stayed here with my wife and son while visiting family and had a great experience. I was a bit hesitant at first since we usually stick with Marriott properties, but this place exceeded expectations and honestly felt better than many Marriott hotels we’ve stayed at. The hotel feels brand new, very clean, and well maintained. The laundry room was a huge plus for us, especially traveling with a child. Breakfast was convenient and tasty, so we didn’t even need to leave the building in the mornings. There’s also a convenience store right around the corner which made things even easier. What really stood out was the staff. The reception team was incredibly kind and helpful, especially when my son had an emotional moment. Despite the language barrier, check-in and check-out were smooth using an offline translation app. Would definitely stay here again.

This hotel is quite close to Baoding East Station, and it's also very convenient to take a taxi or bus from the hotel to the city center. The rooms and bathrooms are spacious. Although some of the facilities are a bit old, the cleanliness and service are excellent. They even provide complimentary fruits and drinks. The breakfast offers a good variety, with both Chinese and Western options, as well as some local specialty snacks. I particularly appreciate that the front desk offered complimentary cookies and warm bottled water when I checked out, and even asked if I needed a ride to the high-speed rail station.

Stayed here for a business trip, and overall, it was an excellent experience. The hotel is in a prime location with convenient transportation, which saved me a lot of time and effort for meetings and getting around. The room facilities were comprehensive, new, and ran smoothly, and the cleanliness was meticulous. The service was professional and efficient; check-in was quick, and any requests were handled promptly. The breakfast buffet offered a diverse selection and tasted good, perfect for business travelers needing a quick and satisfying meal. Both the hardware facilities and the human-centric service were top-notch. It's definitely my first choice for business travel and worth coming back to.

The hotel boasts luxurious facilities and spacious rooms, offering excellent living conditions. However, the carpet in the rooms wasn't thoroughly cleaned, and the lack of a delivery robot made convenience a bit of an issue. The kids' club on the first basement floor was poorly managed. The connecting door to the mall was often left open, allowing many external visitors to flood in and occupy the play area meant for hotel guests' children, making the environment chaotic. The duty manager and the short-haired staff member on that day were very proactive in addressing the issue and promptly removed the external visitors. We thought everything was settled, but a little later, we found that a connecting door was still ajar, and external individuals were re-entering the kids' club area, posing a safety risk. The hotel's access control was inadequate, lacking long-term effective management. Overall, the hardware is excellent. I hope the hotel strengthens its room cleaning details, adds delivery robots, and strictly controls access to the kids' club to ensure the exclusive play rights of its guests. Additionally, I'd like to commend the duty manager and the short-haired lady in the black uniform on the first basement floor for their prompt and excellent handling of the situation. I also appreciate the front desk staff who gave a gift to our child.

Very good and polite staff Very much helpful Had a great stay with beautiful view ….😊😊😊

I believe my friends and I spent Christmas eve here. Being an exchange student from England, far from home, and my friends and classmates from Latvia and Cambodia, we needed somewhere homely and comfortable to stay. This place was exactly what we needed. We stayed here for one night in the middle of winter as part of our road trip from Beijing to Wutaishan, following the sections of the Great Wall. We turned up after dark, we were welcomed with a big smile and slept with ease after the long drive. In the morning I woke up early, found a spot in the courtyard garden and opened my Christmass cards. The owners dog immediately rolled over to be petted and for the next hour I had good company, drank tea and enjoyed the peace. The owners awoke to find me outside, probably thought I was a ****** and so, immediately lit their fire in the garden. They saw me drinking tea so got the iron kettle boiling over the heat of the flames. My mates awoke to this and joined me and the boss by the fire. The outside temperature was negative, but we were warm, happy and ready for the day ahead - exploring Baishishan. The boss also showed us his great tea collection. I want to thank the owners for a short but great stay and I highly recommend. I would like to come back in spring to see their courtyard in full bloom.

This stay truly exceeded all expectations. As foreigners visiting Citadines Baoding for the first time, the overall experience couldn’t have been better — it was absolutely top-notch 👍. From the moment we stepped into the lobby, we were greeted with a sense of warmth and genuine hospitality. The front desk staff were incredibly thoughtful and attentive. The hotel also provides a complimentary fruit platter, which was a very nice and thoughtful touch. The room is well equipped with a capsule coffee machine, and there is even a washing machine inside the room, making the stay especially convenient for families and longer visits. Another major highlight is the room layout. In addition to the bedroom, there is a separate small living area. This design is a big plus — my husband can watch TV or work in the living space without disturbing my rest, which greatly enhances comfort and privacy. Overall, whether it was the attention to detail at the front desk, the comfort and quality of the accommodation, or the excellent food and beverage service, this hotel truly delivered on all fronts. It’s absolutely an ideal choice for business or families traveling with children, and we would highly recommend Citadines to anyone visiting Baoding.

Very good value for money. There is a 24-hour convenience store downstairs, opposite the Huiyou Commercial Building, shopping malls, eating, takeaway are very convenient. There are parking spaces at the door and on the roadside, and there are two backyards for parking. The service is also very good. It is about 15 minutes drive from the business center of Xiong'an New District. Insufficient place, the room is slightly smaller, breakfast is average.

I'm a business tourist from the USA, stayed at this hotel almost 2 weeks and they all made me feel at home. This hotel excels in customer service...and I don't say that lightly. I've stayed in almost 12 different hotels in my extensive travels across China and in general, hotel personnel attitudes tend to be cold, formal and impersonal. But staff at this hotel....from front desk, to restaurant and cleaning staff are very personable, warm and friendly. The ladies at the front desk are super sweet, kind, friendly and helpful. The lady that checked me in was very nice. Another front desk lady (she told me not to mention her name) went out of her way to spend hours on the phone and online to help me resolve some serious online order logistics issues because I don't speak Chinese. If I was looking for a Chinese wife, I woulda sly slid a wedding ring on her finger before she knows what hit her 😜😂 I sure 'nuff enjoyed my stay....and heck yeah I'll be back!!!

Facilities: The room is big enough, a luxurious room from 15 years ago, with old and outdated facilities. Service: The service is OK Hygiene: Average, the noodles are OK What needs to be complained is still the breakfast. Although it is included, there is nothing left when I went there at 8 o'clock. There are only a few pickles and two cold dishes, which are also the bottom, and there is no staple food. After everyone's strong reaction, some quick-frozen bean buns came up, which were all cold and not heated through, and they had to be snatched. And there were no basic eggs, at least one per person, and the waiter said we didn't have eggs. The restaurant waiter said that there were too many people and the food couldn't be cooked, but how many people stayed every day and the front desk didn't communicate, don't they know how many people eat? Free bathing is not bad!