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The hotel itself is very nicely presented. A large foyer welcomes the visitor with a large booking in desk and friendly staff who spoke very good English. The room was clean and fresh with clean linen and towels. There were 2 complimentary bottles of water in the mini bar and there is a digital safe for keeping important documents safe. I didn’t use or read the instructions for setting the digital touchpad. The dining room was closed for dinner on the Monday we visited so I cannot review the dinner meal or the menu. However, the breakfast next morning was not what I consider, up to par. The supposed hot food segment, was in actual fact, stone cold, except for the fried eggs, in a nod to a traditional English breakfast. Which was a shame. The rest of the breakfast food was traditional Continental Breakfast with croissants, jams and marmalade, including cold meats, cheeses and fruit. My only criticism would be finding access to the underground car park, situated at the rear of the hotel. It’s not easily found and required my having to ask the desk staff where the car park was. It would probably help guests who are driving to the hotel, to be provided with a map on confirmation of booking e mail. Otherwise, I would stay at this hotel again,should I visit Bilbao in the future. Reasonably priced for the accommodation, but disappointed with the cold (when it should have been hot) breakfast.

We stayed one night in this hotel on the way to the Ferry to Ireland. There is secure underground parking (at extra cost) which we found useful. However, we were disappointed when, having arrived at 3.45 pm in Bilbao after an 8 hour drive in 30 degrees+ we were told that there was no facility for any drinks or refreshments in the Hotel and that such facilities would not be available until 7.30pm. We were further disappointed to find that when we came for breakfast the following morning, there was no coffee, bread or other basic food. We had to ask a member of staff to obtain some basic provisions for breakfast which seemed to confuse him. We noticed that at least four other guests who came after us also had little to eat. We gained the impression (right or wrong) that the hotel is not geared to accommodating foreign guests as after an initial early breakfast rush there seemed little interest in guests coming later. We particularly noted the lack of staff on the ground and everything seemed to be the responsibility of one staff member.

The truth seemed to me very uncomfortable to have to go to the other building to register****, as well as they could make a entry and not have to turn around. I don't know what it was but there was something that was to noise, I don't know if it was the air conditioning (it is supposed to be shut off), in addition to the noise of the wicker, it was heard the noise of the fault. The small towels. The lift was very noisy when he opened the doors or stood on the floor (fortunately I was far from the lift). The cafeteria was very good, even the servant offered me a stick to not burn with what I was carrying, as I said I had to go to the other building. The room was very small and it was not a ventilator for smell out.

Second time staying here - ready for the ferry back to UK. Basic accommodation but clean - no tea/coffee making facilities so good job I had the travel kettle with me for the morning cup of tea. Free parking and fuel station next door to fill up the tank before the final leg of journey! Staff friendly / bar area ok and light meals / snacks offered. There is a shopping mall within walking distance and also a games centre that has food outlets if you don’t fancy the hotel menu. Good location for the ferry - 5 to 10 mins in the car straight down the motorway (when you work out how to get on it !! - bit confusing).

Bedroom with double room for single use and private bathroom. Excellent cleaning, very good bed quite above the category of membership, very good and careful reception girl and gave me very useful information for the stay and how to move. In spite of the distance from the city center there is a fabulous 50-metre train from the structure that brings you to the city center in 14 minutes! Two bus lines at 200 metres (20/30 minutes to reach the nervous points). The Metro stop is inaccessible because it is beyond the river, so the news reported is wrong! Quality ratio /prezzo excellent. You can want breakfast because there is a small kitchen in common. Very satisfied!

A lovely hotel close the airport in a small town with a couple of bars. The bus stops directly outside for the 15 min ride into Bilbao. My room was a double and it was very comfortable. The aircon didn't work so it was pretty hot. I was with two friends and only one of us had Aircon. The single room. The hotel had a bar but no restaurant you could only have very basic pizzas. It's good value if you want to stay near the airport or be close to Bilbao without the extortionate hotel prices there.

Apartamentos justitos para dos personas, muebles muy nuevos, pocos enseres de cocina. Lo único negativo fue la limpieza del apartamento, solo una PASADA rápida y ya. Pero todo lo demás aceptable, jente muy amable.

The river view room is stunning. It is wonderful to be able to enjoy from near the beautiful Vizcaya Bridge and the beautiful estuary in which you can see different athletes rowing and also observe some small boats sailing. The room is picturesque with modern and more classic details. What I like the most, as I said, is the balcony with views of the estuary and the comfort of the bed. Good TV, it has a mini bar and coffee maker with two complimentary capsules and downstairs in the hotel hall there is an old elevator in which it has coffee, chocolate and other drinks also free of charge 24 hours a day. Good attention from the employees since they were always friendly and willing, and everything was clean. I will return as soon as I can, I felt very comfortable with everything 😃👍🏽