Επισκέπτης Χρήστης
1 Οκτώβριος 2023
Great location, set below the mountains, just off the main streets and a very short walk to cafe's/restaurants. The rooms are quite small for a Classic Superior 3P which for 3 people is a stretch and actually a lounge chair and 2 single beds pushed togehter, not a double, making the seam a bit of a pain to manage. The tub/shower divider doesn't prevent water from spraying on the floor, causing a mess each time it is used and a waste of towels. The Staff were friendly enough and helpful but clearly restricted by the owner, who herself is clearly rude, aggressive and inexperienced as a hotel operator and very defensive and in denial of issues in the hotel, speficially in the room I booked as there was hair in bathroom, on the shower/tub walls, on the floor and between the shower/tun and vanity. When noted to the Front Desk Staff, they offered a smaller room and then a dark shaded room on the lower level which was of no interest instead of properly cleaning the room and offering some form of basic compensation - maybe breakfast and a drink at the bar. The Spa is well done and the lounge and breakfast areas are bright and spacious. A little people skills adjustments and more attention to detail would go a long way. The location is a mecca for alpine enthusiasts - being for cycling or hiking.
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