Room wasn’t ready at time of check in- stood at the check in desk for an hour waiting. Once we got to the room, it smelled terribly, the safe didn’t work, and the toilet wouldn’t flush. These problems were repaired, but we had to wait. My daughter’s wallet was stolen from the locked room, and was later “found”, but missing $50. We stayed at the Barcelo in Mexico, and it was fantastic…so we thought we’d try the same resort in Punta Cana. I won’t be back. Staff were generally rude, food was marginal at best. Look elsewhere.
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