Master Builder's House Hotel

A combined dinner bed and breakfast deal including dinner voucher and entry to Beaulieu - good value Reception staff were very welcoming - helped with luggage to the room - as were those in the restaurant Very nice dinner and choice for breakfast We had a lovely spacious room - river views

We held our Ruby Wedding Anniversary celebration and everything went perfectly. The room was superb, the food excellent & although you can’t control it, the weather was fantastic too. Our room was breathtaking. We always thought we’d the best room & now realise it wasn’t. The bed was so comfy & our sleep restful.

Our room was very comfortable, clean and cozy. We slept very well as it was so quiet. You don't want to be very tall though with the slanted ceilings, especially in the bathroom and beams. All of the staff were very friendly and helpful and we were made to feel very welcome.

We stayed in the cottage, which is very pleasant. Its a bit tired in places and the stairs are very step, with no handrail, which can't be helped because I understand its a listed property. The oven and dishwasher have been well used, but the fridge is fairly new and very large. There are two bathrooms, but only one is mentioned in the info. They are in good condition. The beds are comfortable and the the property is very quiet with great river views. We are going again, but this time in the hotel in a more suitable room on the ground floor! Can't wait!! We lit the woodburner, make sure you ask for seasoned wood and take some matches!!

To celebrate our 20th year in business we booked a meal and overnight stay for the team at The Master Builder's Hotel. The hotel location was perfect for our event as was our function room - The Admirals space just off the restaurant. We all enjoyed a delicious meal, being looked after by the friendly attentive staff. The events co-ordinator, Ana Lopez was hugely helpful throughout the planning stage and helped to ensure that everything we needed was arranged. Thank you to her and the team.

Organised a Reunion of Friends who had worked together and known each other for 50 years and selected the Master Builders due to its location and nautical connections. We hired the Admirals room for our dinner and we were not disappointed. The planning was fully supported by the on site team and on the night it all ran smoothly. The kitchen and serving staff did us proud with their efficient and friendly operation delivering a wonderful selection of well prepared meals to meet all of our tastes. Wines were similarly enjoyed - perhaps too much - hence no photographs ! Breakfast was busy the next day but the home team again managed the service well and we were sad to finally have to leave. The facilities at the Master Builder and Henry's Bar are flexible and there were other groups enjoying similar events in parallel with our own. We all chose accommodation in the Main House which has its quirky ups and downs and sloping floors which are a quaint feature of older buildings but not ideal for some perhaps who might prefer the more modern Henry Adams "Annex" situated conveniently alongside. Either way we would all recommend the Master Builders for a similar event or simply enjoy a few nights being looked after well.

You could not wish for a better location. First impressions were ok, the reception staff are first class and very helpful. We did have a few issues however the reception staff did what they could to resolve them with very little fuss. The room had a great view of the river which was a bonus. The hotel has 2 locations to eat, we decided to use the bar restaurant, but you must book as it is very popular and does run out of menu items. The breakfasts are very good and cooked to order, one ****** if it states a fried mushroom that is what should be served, not half a serving. The bedroom was spacious but lacked any bedside 13 amp socket outlets. A nice touch was the free serving of gin and tonic. We had a three night stay which was long enough.

Mixed bag. On the one hand - stunning location - can't be bettered; very comfortable beds; and good breakfast, served by friendly, helpful staff. On the other hand - over £200 a night for a room that felt like an army mess/student room, only smaller. Dated bathroom. No power points by the bed: it's 2024 -guests want to charge their phones near their beds. Would have been fine for £100 a night but £200 felt like a rip-off. Tried to eat in the pub. Not allowed to sit at any of the tables in the main pub dining area because I hadn't booked. Over half the tables were empty, it was 9 pm, so hard to believe they were about to be filled, and I wasn't asking to be served there, only to take the 30 quid's worth of food I was ordering at the bar and eat at an otherwise empty table. Nope - not allowed. I am trying to give you money: why are you making it so hard? Tried to order a glass of wine and couldn't because they'd run out of wine glasses. My friend suggested the barman wash a used one that was on the bar and the barman asked if he could "Just swill it out". Face palm. Ordering was chaotic apparently because a new till system had been introduced that day. Obviously the perfect day to choose for a new computer system is a Friday when your hotel is booked to capacity and, not, say, a quiet Monday. And, when you do introduce it, it's important that all your senior staff slope off home, and leave the place staffed by nice but panicking junior staff and a barman who runs out of wine glasses... Breakfast very good over all, but they make a feature of their Virgin Mary station, yet, on Sunday, they had run out of tomato juice. Does no one check stock? When you're charging over £200 a night, you just need to do better than this.

Amazing tranquil experience. Beautiful setting and views. Staff were all very friendly and professional. Booked a river view room and it had a brilliant view. Was very comfortable and spacious and the complimentary gin and tonic was a nice touch. We ate in the main dining room which was good. Not a huge choice but food was tasty. Breakfast was so good with plenty of choice and all served hot and fresh. Would definitely recommend a stay here.