Hyatt Place Chicago Midway Airport

The first night our temp would not go below 74-75 no matter where we set the thermostat. The next day we left for the day & evening. I told the staff about that and they said it would be fixed. We got back late at night to find it was g fixed, it was now warmer, and the hvac closet was wide open and would not close.. Housekeeping never came to our room. When I complained the next morning I was told the hvac system was designed to only turn on when there was movement in the room. I clarified, “so it doesn’t work when I’m sleeping in bed and not moving?” She said yes, that is the case. That is insane. Finally though after the 2nd day it miraculously got fixed and we got housekeeping.

Everything was great, however I would've liked a microwave to be in the room as opposed to 1 community microwave in lobby, not a deal breaker though....other than that my stay was fantastic and will be back

Loved how friendly the staff was. First time flyer and the explained the shuttle and services they offered

Property Was Everything We Was Looking For. Clean, Quite, Convenient. They Offer Room Essentials During Our Entire Stay. Breakfast Was Nice. Staff Was Nice.

Nice hotel, one item to mention in the Fitness Center there were no cleaning items for the machined.

The rooms were large, comfortable and lovely. And apparently sound proof as we never heard another person or slamming door. The pool was nice with plenty of fluffy towels. The front desk staff was super friendly. The breakfast was varied and delicious.

It was okay. Room was clean but didnt provide water in the room for tea and coffee (?). Nonlotion provides in room either. So, it was okay.

Used this property to catch a very early flight out of Midway. It worked perfectly. The property has a 24 hour shuttle service and the terminal is about 15 minutes away. The room was clean and spacious. We did not use anything else. Staff was gracious.

They couldn’t check me in because I was not in the system which I clearly was