Alungkaya
29 Σεπτέμβριος 2024
Big disappointment, we were there in 2022, really liked the staff and the team that entertained the guests, different programs, respect for the guests. Now the staff has changed. In September 2024, the staff was terrible, they don't care, even in small things, if you ask for coffee, they bring tea, the waiters do not understand English, they only speak Turkish, they do not even try to understand. In the room, in the bathroom, the drain did not work, black mold on the walls and tap, only after we complained, they sent a cleaner to wash off all this mold. After that, the cleaner tried very hard. Compared to 2022, the hotel saves on meat, they do not make barbecues outside in the evenings, there is no seafood, with the exception of mussels once. Invited Turkish singers who sang songs of world stars are a mockery of guests, especially those who have musical education and a good ear, it is impossible to listen, we had to leave the bar, where there are not enough seats for guests to sit and relax. Unreasonable price increase in this hotel and the hotel does not correspond to 5 stars. Once the safe did not work and we had to wait in the room for a worker, since they have to repair in the presence of the guest, we were wasting time that we could have spent on the beach. The hotel has a beautiful lobby, but the hotel needs to repair the rooms and sewerage, since there is an unpleasant smell on the B floor, even near the restaurant when you go to breakfast, lunch and dinner. But the beach, sea and sun are excellent. Thanks to nature.
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