Sunrise Motel

Jack & Julie, the Indian couple were so good to me & refunded me one night I got my power back on at home earlier than expected after a huge City crippling storm that knocked out 200k oppd customers power. Not to mention its very hot & humid. I work in healthcare & have to travel 30 minutes from home & here. They were very understanding. My bed was clean & very comfortable. Tv I barely watched do to my work schedule. Shower felt great each time. Wifi did not work but consider the storm. The only very upsetting issue was the guy who works here for them. He was very unprofessional, rude, looking unsanitary. He yelled at me more than once. The washer & dryer are nice. He told me that he saved my life, however I was alive & talking to him. The dryer tripped the circuit because, unknown to me, & hence no sign up on the wall, i.e. communication, saying, do not use timed dryer, more than 30 minutes. Unsure of the other settings because he did not know. He has a physical deficit of some kind & 3 green teeth. I hope he has learned, you can still be non condescending & not rude to folks, especially me. I get needing, to be an octopus after 35 yrs of healthcare. He needs to not work here or any customer service. Aside from that man, Jack & Julie are wonderful & so was the house keeper from Glenwood.

You get what you pay for. You have to play with the door knob to get it open, the phone does not work, no beverage machines, the hot and cold water are reversed in the shower, there is no key drop off when lobby is closed, and when I went to inform staff I was threatened.

Was the only place we could get under $350/night on a busy weekend in Omaha. See photos of grime, disrepair, dead beetle. Back entry door unlocked, no door chain in room: we would not have stayed if there had not been a deadbolt. Dirty & poor condition. Strong cigarette smoke odor. No breakfast (which we would not have dreamt of eating after we saw the room anyway!) I should have known when the check-in paperwork said "no refunds after 10 minutes of check-in time." The only positive in this stay was the front desk personnel. The evening clerk was friendly, welcoming, and helpful, even though he chided us for arriving after 10 p.m. in spite of the 24/7 staffing. The morning clerk was large & muscular, polite, friendly, and parted with "come back and stay with us again!" I'm guessing this muscular fellow would have helped stand between us and disaster.