Rebecca
19 Δεκέμβριος 2023
The hotel allowed me early check in which was appreciated, but when I went to bed, the bed was terrible, it had a huge hump in middle and felt warped was hard on one side and harder on the other, terrible sleep. Also 2 of the pillows stank so I tossed them on the ground. Then when I went to shower the shower head was not put together right and the spray was shooting in an awkward direction which made showering hard, and the shower curtain had some strange reddish brownish substance smudges/marks in a few spots inside the curtain that faces you so it was dirty and stained. Also 2 of the towels stank awful so I had to feel and smell the other towels that were provided. I went to complain to manager and she said because I paid through ******* she could not refund or discount the room. That was a pathetic excuse. I also did not use the breakfast since my flight left early and they could not even provide me with some snacks or discount that either. I would never stay there again. uber drivers told me next time to stay at another hotel instead.
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