Elysium Resort Panchgani

The photos on numerous booking portals and even their own websites are all quite outdated. The amenities stated are inadequate at Elysium Resort Panchgani. Pros: A quiet location with spacious accommodations. Cons: Very highly priced for the services they offered. They charged us 3000/- per night for a couple. The elegant rooms were so smelly and very very dirty. The washrooms had no hot water also all of the faucets and showers were damaged. A nightmare during our stay in October 2022 Diwali. The resort was not at all maintained, color on wall was so damp also the sofa and bed we all having stains on it. Electric switch and plugs were not functioning also there was no TV in the rooms, after we asked them for fix a TV they were not recharged and not working. The rooms were not clean after the use of previous customers. There were used cigarette buds in the room and even food on the floor which was dried and rotten. The staff was not cooperative at all. It is an ancient property, and the owner does not care to maintain it. The staff is very very casual. Food quality is so so. Overall, we were cheated. We reserved a stay at this resort by contacting the number shown on the Elysium Panchgani website. They very smartly ask you to transfer the full payment and them when you show them the shabby rooms they simply tell you that no refund will be given you may leave the resort if you wish to do so.

It’s a hopeless property smell like a roadside toilet, don’t book in advance The bed sheet was dirty the floor was not clean, room had a bad smell like not cleaned since months they showed us good pictures while booking and took the whole payment and when we visited it was not at all similar we requested for refund they didn’t gave it.

Beware, Photos you are seeing on there online portal are either old or fake or not necessarily of Panchgani. Amenities mentioned are just cheating. It was horrible experience with Elisium hotel Pachgani, We stayed there 8-10 May 2022 with horrific experience, not at all maintained, water taps are damaged and broken, hot water problem, color on wall is damaged, electric switch and plugs are broken, After checkin, we found two cigarate packets and one rotten food packet in the drawer in the room which we alloted for kids, thank god they didn't try it out of curiosity. staff is not educated and not professional, looks like they are daily wages people. no wifi,, While booking veg /nonveg was mentioned, but on asking they denied and said, contact your agent.. after complaining agent with what was promised and what are actual services, they served nonveg, most of us didn't ate it as it was Monday. TV is there in room, but not working, seems they have not recharged. We were cheated for each and every amenities mentioned while booking. It is very very old property and owner dont even bother to maintain it. staff is very very casual. Food quality is also not up to the mark. Overall, we were cheated and trapped.