Ξενοδοχεία με Patchwork Road (Biei), Biei

They rent out the BBQ grill for free. It was great with the atmosphere, but be careful as insects come in at night. The room was large and easy to use. I rented a car, so it was 5 minutes by car to the blue pond, 3 minutes by car to the waterfall, and 10 minutes by car to Tokachidake Mogatakedai! There is also a parking lot, and there is a space to park in front of you. There is no bathtub, but I think it would be nice to use a day trip hot spring because it is a hot spring town nearby.

For our last night in Hokkaido, we drove all the way from Kushiro to this small hotel in Biei. The hotel was tiny, and although it had a second floor, there was no elevator. The staff were incredibly enthusiastic and even helped us carry our luggage, which made us feel a bit embarrassed. Our room came with a private open-air onsen, so it was quite spacious, but the futon mattress was a little hard. It made me miss my smart electric mattress back home! The food here was also great; both breakfast and dinner were typical Japanese cuisine, perfectly to my liking. Definitely recommended!

Hotel staff are very friendly with clear instructions in english. The room was on the level above some steps without lift so not convenient for people with big luggage. Room was decent in size with small bathroom. Room decoration can be improved. Food provided by the hotel is good and decent variety. Check out was smooth.

Location The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather. Check-in ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process. Check-out Confusion Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English. Breakfast Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future. Luggage Handling and Car Access One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather. Scenery Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property. We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.

Self-driving traffic is very convenient, parking is outside the door The owner is very attentive The hot spring has to take two steps to the hotel next to it. In the evenings is dining in their living room is shabushabu The overall room feels classical Western But very clean and comfortable

Picked this hotel due to proximity to the Shiragone Falls and Biei blue pond. We had a Japanese room with 2 single beds and a tatami area for the futon. The beds could do with an upgrade. Mattresses were old and height of beds were much lower than the ones available in most hotels. The small bathroom is much higher than the room floor, need to be careful when getting in and out, especially at night. Both dinner and breakfast were buffet style and quite a good spread. The restaurant decor is modern and gives a nice vibe. There is a flight of stairs from front of hotel to reception area, a challenge for those with heavy suitcases. Thankfully, we had help from a hotel staff.

I really felt the hospitality, especially with services like the shuttle bus to Aoi Pond. The food was delicious, with many dishes showing a lot of care in their creation. It was a bit disappointing that the coffee and bread served were the standard factory-made items often found in business hotels. Given the great location, I think it would be even better if they offered Hokkaido-sourced wheat bread or original coffee.