Επισκέπτης Χρήστης
23 Οκτώβριος 2024
The same issue still exists and just got worse. During my stay last year, service at Sur House was horrendous; food took too long to get to us after ordering. This year's service was better, but every food option we ordered at Sur House or for in-room dining was either overcooked/ undercooked or had no taste; it was just bland. I ordered a drink the first night and waited over 20 minutes just to get the drink (Our waiter did come over to give us updates and apologized for the delay, so props to him). It should not take that long just for one drink. On a positive note, the rooms were clean, and everything worked as expected. This was one of my favorite properties, so I put last year's visit and its issues as a one off but it has just gone downhill, and I do not see any reason why I would ever come back.
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